216 Ingham ave
Choom can't be beat!! From the customer service to the quality and consistency of the product!!! Ya you pay a little more then you would've back in the day... But what do you expect when now it's legal. But having the opportunity to sit and choose my strain and THC potency is great. Big shout out to Leonard, Francesco and Lindsay niagaras best budtenders!!!
Love the store! Very cool atmosphere! But was not impressed with the overall knowledge of the employees. Also what is up with there prices??? There Mango Haze is well priced, but almost everything else is way overpriced! Can drive about 25 minutes to St. Catherines and get exactly the same stuff some of it almost at half the price! For this reason I probably won’t be back unless they do something about there prices.
This store is great. Selection is great and the staff are always helpful to their extent. Customers who aren't happy don't listen and read carefully. The menu on the tv screens list the max THC for each strain, but the weed that is displayed around the store has profile cards that list a range of THC that it could be in. People who just walk into the store and get in line right away without looking at the strains themselves FIRST just take too much time at the checkout and make everyone else wait. If you don't know what you want then obviously seek help but I heard a customer get mad at an employee because they couldn't suggest any strains to them but the customer was also asked a series of questions that they kept saying "I don't know" to. Not much to go off of, so don't know what that customer was expecting lol.
Nice store and the staff are friendly but being completely honest, they dont know much. I normally walk in and ask for their recommendation simply because im just grabbing a 1/8th and dont care much (as its convenient, not good lol) and its pretty clear they have little to no experience and seem to just be pushing stock. its more retail and less budtender.
This is a perfect location and I'm sure they'll do well. The bud, though, doesn't compare to what I buy in the Maryland dispensaries. Nothing above 20% THC was in stock (ok a Saturday). Customers cannot smell before buying (is this law or a shop-by-shop decision?). The bud I bought is 18% and supposed to be for pain. Didn't do much for me, dry, with a 6 month old pack date. 6 months?! C'mon man.
Great little store. Reminds me of the apple store, with the geniuses and everything. The staff seems as knowledgeable as they could be but they are definitely there for the beginner pot smokers not us seasoned vets. It would be cool if they had someone who really knew what they’re talking about. But they are friendly and that’s good enough for me.
Beautiful store. The girl who was helping me had no idea what the difference between Indica or Sativa was and she don’t know what a 1:1 ment when I asked her. She clearly got the job because she filled a role in the name of diversity. I got the vibe that Choom was more concerned about looking “eclectic” instead of hiring knowledgeable staff who are helpful. Maybe I had the dud helping me... and everyone else is a pro!?! Who knows ..
This place is awesome, the security guard was Friendly yet diligent, and Leonard was a great help in store, but one of the cashiers dropped my order and could require further training and less complaining.
Great vibes, great staff 👌🏻