Choom Cannabis - Niagara

Pretty unprofessional letting employees go for no reason at all. Didn’t give any notice, nor did they give a reason to. When asked they said they would give fired if they told them the reason. If I could give this company 0 stars I would. That is just not right! We all have family we need to take care of and bills to pay. Didn’t give no warning at all just let them go. Pretty ridiculous if you ask me. When you shop here. Just remember they treat their employees like shit.

Best to go directly to their website https://choom.ca/ great experience and selection.

I love Choom! Staff is always great and they usually have what I want in stock. However I recently made a 'click and collect' order and it said that I would be able to bypass the line to pick it up. I got there and had to stand in line with everyone else, which is what I was trying to avoid. I feel like it completely defeated the purpose of making the click and collect order. Please consider making a separate line for click and collect orders :) Thanks guys!

I went here for my birthday and had an amazing time! I was nervous at first, not really knowing how to order, but the bud tenders made me feel so at home. I loved the “Canaca” (thc disposable vape) it got me wicked high ✌🏻

Ok, so I noticed that the menu was online, and that I could (in theory) make a purchase, and then head to the store to pick it up. So... I started perusing the menu, as you do, and I noticed something... There is zero usable info regarding CBD or THC content. Which I find upsetting, because I know my limit, I know how much THC my body can handle, and I shop accordingly. So... Why would I buy anything using this system. Please remedy this as soon as possible, I love the store in Niagara Falls, but honestly, sometimes I just want to show up, pick up my purchase and get as far away from other people as possible as quickly as possible. Once this is fixed, I will probably have a higher opinion of the online purchasing method, but until then... My business will be taken elsewhere.

Super idea, I know what I want so ordering in advance makes a lot of sense. I'm not usually in a rush but this saves a lot of time.

Ordered online. Picked up. Went home! All good, The whole experience was painless and efficient. Thank you.

Staff is always helpful and great. Tried the click and pick up very easy to do and was great to know that the product was there.

I did the online order. Went in a couple hours later, 5 minutes in the store and I was on my way back home.

Simple to order! Quick response! Quick in and out! Thanks 😊

Weed shop that literally always doesn’t have weed. No stock or supply half of the time I go in there. As for the new customers, as an experienced purchaser of cannabis, you’re being played for a fool and ripped off. Go somewhere else

Order took longer than anticipated to grab.

I used the reserve through there website. In an out nice and fast

Click and collect super easy and efficient 👍🏻

Easy, fast and friendly.

The staff is fine, but the prices are ridiculous. It is triple the price of what they pay for it. Triple. That means for the price of one ounce, you can get 3. Let that sink in........ Triple the regular cost. Wow

Love this shop, great knowledgeable staff.

The absolute best customer service I have ever received from the current Cannabis industry. I used to work at Zenzoo in Toronto and I must say we had the best service before this ;). Anywhooooo, these guys are always polite, informative and take their time to help you. They remember you, and it’s a great welcoming feeling every time I have gone into Choom. Keep it up guys ! We all are frustrated with the government, not you. One day you’ll be able to open a fresh jar of bud and shove it in someone’s face and they can stop complaining. Rock on !

Service and selection was awesome!

Never been

Easy to find and great prices!!

Choom can't be beat!! From the customer service to the quality and consistency of the product!!! Ya you pay a little more then you would've back in the day... But what do you expect when now it's legal. But having the opportunity to sit and choose my strain and THC potency is great. Big shout out to Leonard, Francesco and Lindsay niagaras best budtenders!!!

Great location

After Cafe was shut down recently in Toronto. I was referred to Choom by a friend. Unfortunately they only sell flower . No concentrate or edibles so a bummer. Also a little pricey. However Atmosphere and staff are very exellant ! Overall great experience and happy w product. an 1/8 of the Snoop dog Indica Sunset was $45. but worth it very happy . Will refer friends for sure!