892 Reviews of Cloud Nine Collective Victoria
5.0
Quality
5.0
Service
4.9
Atmosphere
My favourite thing is the friendly staff who recognize me and are always complimentary of my choices, and ready with a suggestion when I have a specific request. Both Cloud Nine dispensaries are equally clean, bright, and welcoming. I've found ordering online is best as it has most of the info I need regarding THC content and terpene ratios.
It helps to check your order as I've found some strains can vary their THC content considerably on back-to-back purchases, and also an occasional error in quantities delivered at point of sale.
April 9, 2022
The staff were super friendly and helped me find what I needed, even considering my price range! Very accommodating and plenty of lower cost options as well as higher priced craft grows! Will be returning soon!
April 13, 2022
My go to dispensary for all the best products and a great atmosphere. Everyone is very helpful and knowledgeable about all things cannabis. I always recommend all my friends to go to cloud nine
June 14, 2022
Great location! Pretty big selection , similar prices to other shops , the products I use are cheaper here. Will be back!
October 13, 2019
I am traveling from Alberta and just didn’t want the hassle of flying with my medication. I didn’t bring anything with me in hopes of finding a good licensed shop locally. I wasn’t disappointed, found the Cloud Nine shop and met with Graham as soon as I entered. Totally helpful and didn’t make me feel rushed, even though they were extremely busy. Beautiful clean layout with a nice wide variety of items. Kudos to Cloud Nine for hiring the right people and presenting as a truly professional business. Would recommend without hesitation, 10/10 experience.
Cannabis store response:
Thank you for your lovely review and kind words. We are so happy to hear your visit was positive and successful and it would be a pleasure to serve you again in the future!
January 12, 2020
December 11, 2017
i have been coming here for over 1 year and this place never lets me down ! i tend to have a very picky taste for really good herb and this place has definitly some of the best stuff iv seen in victoria ! the staff are quite knowledgable about the strains and products as well ! will definitly be coming in for more !!
Cannabis store response:
We are thrilled to hear about your experience with us at Cloud 9! Thank you so much for your review and we hope to see you again soon :)
December 11, 2017
September 13, 2015
I recently became aware of Canna Clinic because of a recommendation from a good friend of mine. I am currently a member of another medical dispensary and was intrigued by his enthusiasm -- I can now say that he was right about this place. Not only did they honour and acknowledge my other membership in order for me to purchase a small sample, but they gave me a 30 day temporary membership for me to try out.
I've been in here a few times now and I am incredibly impressed by the atmosphere, quality control, friendliness and knowledge of the staff. I was surprised to know that they implement an extreme high standard for the quality of product they bring in -- if it doesn't meet their standards they simply don't sell it.
I was even given a free sample of cannabis salve to try on my face and I am amazed at how my dermatitis has cleared up.
Anyway, basically what I'm saying is this place is awesome, the staff is awesome, and the product is awesome -- Canna Clinic is definitely my favourite dispensary now.
May 22, 2018
The first time I came in I was thouroughly impressed. It was incredibly busy so I had to wait, but thats not really a bad thing for a first timer. It gave me an oppotunity to see how the staff handled a busy environment and all I could see were the staff trying to make sure every customer was satisfied. Even my personal experience was amazing. I had just gone in to apply and buy some pre rolls but they still treated me as if i was of the most importance, and i feel thats what enployees should do everywhere. Make theyre customer feel as if they are the most important one all day. This dispensary deserves the 5 star rating im leaving for it!
Cannabis store response:
Awesome! We are so happy to hear your enjoyed your first experience here with us at Cloud 9! Hope to see you again soon!
May 22, 2018
January 29, 2021
Amazing service. It is a simple shop that caters to all your needs. I do not feel to look at any other service besides these guys.
Cannabis store response:
Thank you so much for your thoughtful review! We look forward to serving you again in the future!
February 2, 2021
August 12, 2018
I'm a picky bugger with dispenseries, I avoid most of the large ones around Victoria simply due to over pricing, or GARBAGE quality.
Not the case here. While they don't have as much selection as larger stores, the staff is much more familiar with the strains they do have in Stock, and they are much fresher. They let you see the buds (which are crystal coated like frosted flakes) when making your selection, and have an VERY WELL AIR CONDITONED BUILDING!
And of course the bud tenders are real cute and make me melt :3
Cannabis store response:
Your review is nothing but awesome thank you so so much for your kind words! Your amazing and we wish you all the best and hope to see you soon!
August 14, 2018
July 27, 2018
The staff was very friendly and helpful, large range of products, and I loved the fact that they have a little rolling station for customers to use before they leave, it was the first time I saw that at a dispensary, it was great.
Cannabis store response:
We are so happy to hear you had such a great experience at Cloud 9! We love hearing this kind of feedback , hope to see you again soon!
July 29, 2018
October 13, 2017
I've been a customer at other dispensaries in the area and no disrespect to them, Cloud 9 is just better. The space is clean, intimate and the staff is so friendly and knowledgeable. Their menu is extensive and their quality of products are as equally impressive. I will be going here from now on.
I feel like I will have the Cheers theme song going through my head opening the door from now on.
I am an experienced cannabis user with 20+ years of exploring my consciousness.
August 7, 2019
Best store on the Island! Great staff, not a huge selection when I visited but they said they were restocking the next day! Will be shopping here again
Cannabis store response:
Thank you for visiting! We're so glad to hear your experience was positive and here's to future visits!
January 12, 2020
April 2, 2018
Super helpful, knowledgeable in a lot of the up and coming dialog of the industry, with insights on the spectrums, compositions, and medicinal capacities of the herbs offered. Great Service, seems like these guys really enjoy their job. :)
Cannabis store response:
We are happy to hear such great feedback! Thanks so much for your review!
April 4, 2018
April 18, 2018
Clean, well lit and smells like heaven when you walk in. Staff are friendly, knowledgeable, and cheerful so you'll feel at home right away. Product variety is excellent - bud, concentrates, organic options, a few pet friendly options too - with decent daily specials. I keep going back for the personal service and top quality bud. After shopping here I recommend heading down Fort to Crust Bakery to start the day off right. Romulan+cronut ftw.
Cannabis store response:
Can't wait to try out that heavenly combo! Thanks for the detailed review! see you next time ;)
April 18, 2018
December 10, 2017
they have bud so nice, I reviewed them twice. Product puts the 'loud' in 'Cloud 9'
Cannabis store response:
Thank you so much for your review!! We hope to see you again soon :)
December 11, 2017
August 27, 2018
I've visited many dispensaries throughout Victoria and Cloud 9 is an absolute favourite! The staff truly represent the very best in everything you'd expect from a Victoria dispensary. The information they give you is ACCURATE(they actually know what the hell they're talking about!) and there isn't an immense pressure to buy anything if it doesn't suit your needs. I look forward to being a long time member with them!
Cannabis store response:
Thank you so much for the review, the feedback is so appreciated! We are committed to offering customers the best experience possible, and we're proud of our budtenders and their knowledge. We look forward to serving you again soon!
August 27, 2018
July 16, 2017
I visited this location because it had the most five star ratings in Victoria so I had to see for myself what all the hype was about. I was surprised at how helpful the staff were. I'm naturally a socially awkward and uncomfortable person in general but the staff at Cloud 9 made me feel chill and welcome. Not to mention, the bud was primo. I tried out the Mataro Blue and Super Lemon Haze. Both smelled and tasted amazing. There are a few dispensaries very close to me, but ill walk the extra 10 mins to Cloud 9. I'll be going back for sure!
October 8, 2018
The staff is amazing! I'm not from around here so the concept of a dispensary was completely new to me, but they were just so friendly and helpful with every question that I've had. They also suggested the strain I should try based on my preferences and it was just what I was looking for. I would recommend it to anyone that's in the area. :)
Cannabis store response:
We are so happy to hear that you enjoyed the strain suggested by your budtender! Thanks so much for the awesome feedback & we hope to see you again soon!!
October 10, 2018
March 6, 2020
The staff here are super friendly and helpful, they carry good products, it’s all around a great place to get your stuff.
Cannabis store response:
Thank you so much for you review!
April 12, 2020
Friendly, knowledgeable staff, quick pick up times, and generally a wide selection of product and strains.
Could update their sample cases more frequently, and stock more product in the single gram sizes.
Cannabis store response:
Thank you so much for your review. We also wish for more gram options , unfortunately many licensed producers do not make 1 gram sizes and some have actually phased them out as the cost for them is too great. Due to the Covid-19 outbreak we are actually asking people to avoid touching the display jars as it could be a cross-contamination issue, we are also removing the display buds until further notice. Thank you again for your review :)
April 12, 2020
August 27, 2018
The staff were so helpful and friendly! I highly recommend visiting this store, even if to just look around! They have a great assortment of plants and cbd goods at a comparable price. Thy also have daily specials that make you come back the following day because it’s so worth the deal! I can’t wait to come back when I visit Victoria again!
Cannabis store response:
Thank you for your feedback and the review! Our CBD products are some of the most popular and we are happy to offer flower, oils, capsules, isolate powders, and various other tinctures and topicals. We can't wait to see you again!
August 27, 2018
April 19, 2018
Super friendly, and very easy process to get started. I waited only 2-3 minutes for assistance and the store was pretty busy. I described what ailed me and my weedtender helped find exactly what would fit my fancy.
Would definitely recommend to anyone coming into Victoria
Cannabis store response:
So glad we could help you get what you needed quickly! Thanks for the feedback!
April 22, 2018
December 17, 2017
staff was extremely friendly, honest, knowledgeable and helpful. wanted to make sure i got what i wanted, no pressure just choices.
Cannabis store response:
Thank you for your kind review! We hope to see you soon.
December 28, 2017
