All the reviews for Cloud Nine are paid for, I would keep that in mind. They claim all their flower is lab tested but the bud tenders can not agree on what the THC% or CBD% is for any given strain. If you have lab testing on a strain how come you still give the customer a range of what the THC percentage could be?. Friendly enough people but very little cannabis knowledge. They do not do refunds even if they are 100% at fault. It’s a very rushed shopping experience. If there are people in line behind you the bud tenders hurry the process along and do not make it a welcoming environment to ask questions. The last time I was there one of the girls working referred to the high THC strains as “recreational” when compared to CBD strains, that simply isn’t true. They will most likely respond to this review, it would have been great if they put the same effort into solving problems with their customers when it matters.
Ratings and reviews of Cloud Nine Collective Victoria
Cloud Nine is my favourite dispensary in Victoria. The staff are always informative, helpful and make you feel comfortable. They have a lot of knowledge about the products and can guide you depending on your needs. The selection of buds are great and I've used a few tinctures from them which have also been very helpful.
The staff were so helpful and friendly! I highly recommend visiting this store, even if to just look around! They have a great assortment of plants and cbd goods at a comparable price. Thy also have daily specials that make you come back the following day because it’s so worth the deal! I can’t wait to come back when I visit Victoria again!
Coolest shop in Victoria, Professional and Awesome!
they have bud so nice, I reviewed them twice. Product puts the 'loud' in 'Cloud 9'
This was my first visit to the shop. I found the staff to be extremely friendly and helpful and felt comfortable right away. Also it’s smelled amazing as soon as I walked through the door! The interior of the shop was clean and well organized, will definitely be back in the future.
Excellent service! Warm friendly staff who made me feel really welcome from my first visit. I was really impressed by the wealth of their knowledge and passion for cannabis, recommending the best high quality bud for my needs. Will definitely visit again!
Came to Victoria for the first time from Toronto, and googled for a dispensary close by, which led me here to Cloud 9. Was very impressed with the friendly atmosphere and the help when choosing the right strain for my needs. Great selection and upscale. Would highly recommend !
Hello! I hope you're having a great day! I came by to let everyone know that cloud nine is the place for great quality and lovable service! May we all keep striving with mother earth and keep bringing the amazing vibes! 🍊
Super friendly, and very easy process to get started. I waited only 2-3 minutes for assistance and the store was pretty busy. I described what ailed me and my weedtender helped find exactly what would fit my fancy. Would definitely recommend to anyone coming into Victoria
Clean, well lit and smells like heaven when you walk in. Staff are friendly, knowledgeable, and cheerful so you'll feel at home right away. Product variety is excellent - bud, concentrates, organic options, a few pet friendly options too - with decent daily specials. I keep going back for the personal service and top quality bud. After shopping here I recommend heading down Fort to Crust Bakery to start the day off right. Romulan+cronut ftw.
Amazing! The ladies were super helpful friendly, and kind!
It's been a blast and the staff were very helpful and friendly and approachable positive attitude. I think I've found my new favorite place to be able to get what I need to get through the day... I would highly recommend this place to anyone who wants the same thing as I do or more... You guys rock!
Love this place. Cloud 9 is a great place to get any type of bud you seek without being overwhelmed by too many choices. The quality of bud is great and my bud tender Kayley (not sure if spelled right) was very knowledgeable and made my first visit fun too. I highly recommend visiting this dispensary and stop at the Tacqueria next door. Match made in heaven
Cloud 9 has professional customer expertise and service. Highly recommend
Cloud 9 is a great dispensary. They had a great selection, of different qualities and prices. The staff is super friendly, and they have different deals of the day. I came in from out of town and the staff helped me find what I need. Going back today.
Awesome location and friendly staff provides informative helpful advice with all of the products offered. I highly recommend this dispensary for it’s overall quality of service in a new and budding industry within Canada 🇨🇦 ♥️💯
Beautiful staff and great location
Cloud nine is the best place in Victoria Great people top notch bud Wouldn't go anywhere else but here I bought a cloud nine t-shirt from them I support Cloud nine 😂😎114%
This was my first time in a dispensary, I googled ones near me and Cloud 9 had amazing reviews so of course I gave them a shot and they were great, very helpful. I will definitely be going back
Excellent place for medical cannabis in Victoria BC Canada! Very helpful staff, I was assisted well by someone named Paris, she was knowledgeable and efficient. Highly recommended! (pun not intended)
great atmosphere
Very kind people, very clean and welcoming showroom, lots of smiles and positivity from the staff. The product speaks for itself, obviously.
Cloud 9 has super knowledgable staff, willing to listen to what you want and suggest great solutions for your needs!