Always nice to go in. Knowledgeable staff and easy to find products. Unlike other stores, it has a menu of what they have and strains on display so you can see and smell what you’re buying.
absolutely love the atmosphere, quick service and friendly staff.
very clean and very helpful and knowledgeable staff
I had a fantastic time ordering form this dispensary up until recently. I had tried the bc pink kush from a dispensary in London and loved it (24.6% THC), $45 for 3.5g's. I thought it was great as a treat after a long day studying. I tried it again form highlife in a 3.5g container from my friend and again, fantastic. Then I came in myself two days ago and ordered the same weed expecting the same quality and experience and they sell me, for $115, 7g's of mouldy 6 month old weed that is 10% less thc than advertised on their signage and by their customer service representative. The product wasn't on the counter and both the customer service reps and the board told me explicitly that it was 23.5% THC. I happily purchased this timebomb without knowing that the second I broke the seal they would not only refuse to refund it they would not help me figure out if there's mould (the customer service Rep hung up once I told him I broke the seal after telling me to go buy a magnifying glass???) I eventually found the mould (the smell was awful, made me feel sick in comparison to the sweet citrus scent of the other jar) but they didn't answer me or respond when I called them back. The store was nice but what an absolutely disgusting tactic. They hide behind the government rules and regulations when you talk to them but I've never recieved anything from them more than one month old before they this and they are clearly trying to deceive you with the advertising. They know when they're handing out the 1 month old weed and when they're handing out the 6+ month old stuff... And 10% lower. This was the most expensive weed in the entire store, I purchased it as a treat for its quality and taste. Disgusting. I won't be smoking it and I won't return. Absolutely awful customer service from this location (the operator was fantastic though)
Hi Keegs123. Sorry to hear you had a bad experience with the item you purchased. You can look at the packaging to verify the % of THC prior to purchasing any of our products. Unfortunately, there isn't anything we can do once the product is opened and seal is broken as we must follow regulations as you stated, however please contact us at firstname.lastname@example.org and we will certainly forward your concerns to the manufacturer and work to resolve your issues.
quick & friendly knowledgeable staff! the atmosphere is relaxed prices reasonable definitely my favorite shop!
Thanks for the review!
Only place I will go for any thing, really digging the pre rolled lines right now and the staff are amazing!
Thanks for the review Khoffman93. The pre-rolls are definitely a fan favourite!
Was briefly approached once then ignored afterwards. Needs more work.
Thanks for the review RevCo. We are constantly looking for ways to improve our service and appreciate you taking the time to provide feedback. We would love to hear more about your experience and learn from it. Feel free to contact us directly at email@example.com
Very welcoming environment!
awesome atmosphere. very friendly staff . great selection . will be back for sure!
Much appreciated. We look forward to seeing you again!