Highlife Cannabis - Sudbury

875.3 km away

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reviews

3.6

Quality

3.8

Service

3.9

Atmosphere

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February 18, 2022

t........e

I’m assuming firing staff over Covid related issues is a thing now? Second time hearing about a staff getting fired because the store gave THEM Covid and they couldn’t come into work. It’s not their fault your store had an outbreak without any awareness to your staff cause it’s meant to stay “hush hush”. Absolutely pathetic management. I feel terribly awful for the employees who stay. Can’t wait to see this store gone, there are so many better options.

December 1, 2021

M........a

I bought some pink og shatter and I got really sick and I got ahold of qwest and told them about it. There sale rep said he apologized for the way I felt and told me he would send me a replacement. That was 3 weeks ago. These guy are a bunch of liers. My recommendation is to stay away from any of there products.

August 25, 2021

f........a

Classy, and huge variety! The staff were incredible, and there were no line ups or waits! Loved the huge Bud Bar and the $1.00 Pre Rolls!

May 16, 2021

j........a

Amazing prices & huge selection of products! Super friendly and knowledgeable staff. Best dispensary in Sudbury

May 16, 2021

A........0

Amazing service. Staff is great and plenty of selection.

May 16, 2021

t........1

staff is supwr helpful and knowledgeable weed came our in

May 16, 2021

w........3

Wonderful staff and amazing care when coming to view products. Staff are well educated and very helpful with finding what's needed.

May 16, 2021

o........y

You get what you pay for. If you tell them you’d like budget weed thats what you will end up with! If you can pay $30-35 you’ll get a really decent hq! Great place. Great deals every thurs fri sat now. I’ll deff return

April 17, 2021

m........y

Seriously this is weed, omg I’m giving this back I don’t want money back just take this garbage back

March 22, 2021

c........9

I love the atmosphere..very comfortable and extremely positive..The staff are #1

January 5, 2021

O........0

The product is top notch and the staff care about the customer experience

September 30, 2020

y........4

Staff is rude, most haven't a clue about what their selling and its EXTREMELY overpriced. Shop online out of BC much better quality and price!!! Or grow your own, its legal(4 plants) grow auto flowers 10 weeks max and great results.

September 17, 2020

W........6

Nice store but the customer service is terrible. No one knew what they were talking about. This is probably due to the fact that every time i go in there there's never the same people working, the turnover rate must be astonishing. I went in for 7g indica and they were trying to offer me an ounce of sativa which i said i really didn't want. They also almost forced me to by an accessory when i didn't need one, tried over and over again (at the cash and on the sales floor) to get me to try and by a bong or papers after i told them multiple times i didn't need any. I would highly recommend going to a different store where people know what there talking about so you can get what your asking for without being harassed to buy everything else in the store. I ended up leaving with what i wanted but not without a fight.

June 26, 2020

o........r

Absolutely do not shop here if you can avoid it. The staff, as well as the manager, have the worst customer service you will have experience. They will sell you a defective product, acknowledge it is defective, show you it is defective, and not replace or refund it. If you want a working one at that point, too bad you must buy another one. It makes no sense. Absolutely abysmal service. I drove for two hours to come to this store and I will never return.

February 18, 2020

s........r

The prices were absolutely insane. The employees all looked like they belonged in the circus. The product I received was sitting there for a year which I didn't realize until later. It was full of leaf and stems, under weight and expensive and when I called to let them know they basically said "too bad" She said it's not popular so it just sits there, meanwhile it was recommended by the staff to me. I will not buy anything from this store or the OCS ever. What a botched job at every single level.

February 12, 2020

s........1

Always nice to go in. Knowledgeable staff and easy to find products. Unlike other stores, it has a menu of what they have and strains on display so you can see and smell what you’re buying.

February 1, 2020

W........Z

great place

February 1, 2020

r........l

absolutely love the atmosphere, quick service and friendly staff.

January 28, 2020

L........0

very clean and very helpful and knowledgeable staff

November 5, 2019

k........3

I had a fantastic time ordering form this dispensary up until recently. I had tried the bc pink kush from a dispensary in London and loved it (24.6% THC), $45 for 3.5g's. I thought it was great as a treat after a long day studying. I tried it again form highlife in a 3.5g container from my friend and again, fantastic. Then I came in myself two days ago and ordered the same weed expecting the same quality and experience and they sell me, for $115, 7g's of mouldy 6 month old weed that is 10% less thc than advertised on their signage and by their customer service representative. The product wasn't on the counter and both the customer service reps and the board told me explicitly that it was 23.5% THC. I happily purchased this timebomb without knowing that the second I broke the seal they would not only refuse to refund it they would not help me figure out if there's mould (the customer service Rep hung up once I told him I broke the seal after telling me to go buy a magnifying glass???) I eventually found the mould (the smell was awful, made me feel sick in comparison to the sweet citrus scent of the other jar) but they didn't answer me or respond when I called them back. The store was nice but what an absolutely disgusting tactic. They hide behind the government rules and regulations when you talk to them but I've never recieved anything from them more than one month old before they this and they are clearly trying to deceive you with the advertising. They know when they're handing out the 1 month old weed and when they're handing out the 6+ month old stuff... And 10% lower. This was the most expensive weed in the entire store, I purchased it as a treat for its quality and taste. Disgusting. I won't be smoking it and I won't return. Absolutely awful customer service from this location (the operator was fantastic though)

September 29, 2019

m........e

quick & friendly knowledgeable staff! the atmosphere is relaxed prices reasonable definitely my favorite shop!

August 3, 2019

K........3

Only place I will go for any thing, really digging the pre rolled lines right now and the staff are amazing!

July 13, 2019

R........o

Was briefly approached once then ignored afterwards. Needs more work.

July 7, 2019

W........n

Very welcoming environment!