Dutch Love (Kelowna Springfield)

Clean and cute place, decent staff but not overly experienced users (in my few visits at least). Some decent quality flower, but too expensive for what you get. Flower was a little too dry, and seemed like it was packaged for a long time before selling, which is expected at government dispensaries.

The worst customer experience ever. Staff are rude and inexperienced. Last time I went there, they tried to ID my passengers in my car, who DID NOT come inside or even leave the car. Ignore the fact we are all legal adults, why would anyone who did not enter or look at the god damn building have to show id? Are people not allowed to stop in if they have passengers? What about parents looking for smoke, who just picked their kids up from school, are you gonna deny everyone who has a passenger? Will never be coming back and I could never recommend Dutch love to anyone. If you’re near the mall and need some smoke, walk an extra 5 minutes and go literally anywhere but here.

Their website shows that they only have five different strains, Move, Lift, Balance, Calm, and Rest, but I just called to ask how much THC content is in their Calm strain (I’m looking for a low THC strain) to be told that is not a strain, but a category. That doesn’t make sense to me, how about just use what everyone knows already, Sativa/Indica/Hybrid, and THC/CBD levels, that would be much easier to understand. Their website is a bit of a joke, also what’s with the name Hobo? Seems derogatory towards people struggling with homelessness. Also when I called they said they only have one low THC strain at the moment, and it seemed so expensive compared to what I’m used to paying from a couple of the Mail order places in Vancouver I usually shop at. The excuse I hear a lot for selling old dried out flower at high prices is that hey it’s “rigorously tested”, like some multi million dollar company testing their weed makes it ok to drive the prices up 25-30%?

I love the helpful staff at this location as well as the variety they offer on their menu. I can find many of the value and top shelf products that I like to enjoy. Recommondations have been on point so please keep it up!

Everyone at this store is very helpful and knowledgeable! So far after trying multiple different strains, oils and pre rolls i have been nothing but happy! Definitely stop by if you have a chance.

The store is very bright, open and friendly feeling and the staff were very friendly and helpful! I did find the product to be quite dry though but other than that it was an excellent experience.

Absolutely amazing store! The atmosphere is so warm and welcoming for new comers, not to mention the staff are so friendly, helpful and knowledgeable. All the products I've bought from here have been really good, but if you're worried about the product being older, just ask one of the employees for the package date and their more than happy to help you find a product you'd love! I think this store/company is doing a really amazing job of changing the negative stigma that has surrounded the cannabis industry for so many years. I would definitely reccomend this store to everyone, not to mention the story behind the name "Hobo" is super cute and is all about creating a positive community and culture amongst strangers.

First time I tried the PickUp option during the Covid-19 outbreak and worked smoothly, though the website didn’t ‘confirm’ as quickly as it should have. It was still waiting for me by the time I walked the few blocks it took to get me there, and was ready and waiting for me. The right idea at the right time. Well done!

The store was so clean and inviting to enter! the staff greets you right at the door and is friendly and helpfull all the way until your walking out the door happy with your choices. the person i spoke with seemed very knowledgeable. definitely will be back!

The storefront is nice and the staff are helpful, however, the product and quality control are atrocious. There have been multiple occasions where I've been sold cannabis that held a shelf life of 1+ years. The staff, unfortunately, don't stand by there product enough to honour exchanges either, so if you notice the package date after opening you're hooped. The fact that Hobo sells such old and substandard products for full price is pretty annoying and makes shopping here incredibly inconsistent.

very great store! lots of knowledgeable staff and varying and good quality products! some strains may be a bit dryer but THAT'S NOT THE STORES FAULT, the producers that sell the weed to hobo are at fault! all hobo does is provide the cannabis. before making any assumptions please visit the store and find out for yourself, be sure to ask questions the staff or managers will be glad to help! many strong and tasty strains are available when they get their stock in! please remember that this is THE FIRST legalized store in kelowna and legalized weed is brand new so of course there will be some kinks to work out. if you're curious if they have the product you want just give a call first!

This place is amazing and the staff are very helpful! The weed was very tasty and very fresh. Will definitely be coming back.

Had a great visit to HOBO on saturday, was greeted at the door by a lovely girl who had an accent (i think australian(?) she told me how the store worked and gave me the low down on how the store worked and then passed me on to another girl in the store. The products I purchased were a little dry, but they have no control over this I assume. On the way out the same girl at the door opened the door for me also 5*. Overall I had aa great experience and the staff are very energetic and knowledgeable.

quality of the cannabis we tried was not very good. To expensive and very dry. It turned to powder when broken up and rolled. It was very harsh and burned like it was not rinsed very well.

Awesome layout, knowledgeable staff and super friendly. Definitely my favourite cannabis store.

Drove from an hour away to the only weed store in my area and it was an absolute joke. I had been here once before and wasn’t thrilled but this time was enough for me to want to write a review about it. To start off with they had maybe 5 different strains sold out from the normal 20-30 they carry. They don’t categorize with indica and sativa and hybrids but rather call their strains “calm” “move” and “lift” etc. They’ve taken something super easy and made it way to complicated. If you are a novice weed smoker this would be the weed for you because they have low low thc strains and if you’re not a rookie and looking for a good high be prepared to pay high prices for low quality product. I ended up going straight up to the counter to ask the girl out of the 5 strains you have left what will put me to sleep. She recommended one and said “it could go either way” and I said okay so will it knock me out at night or not and she replied with “it’s whatever you want it to be” Ummm... no. Anyway lastly when I was just trying to find some dank couch lock weed I ended up just turning around and leaving when she asked me what my favourite terpene profile was. Seems like the staff have read up about weed but know nothing from experience and some how I left having been made feel like an idiot and empty handed. 2/10, do not recommend, will not go back.

First and still the best for retail Cannabis in greater Kelowna area. Still operating in a thoughtful manner through the Covid-19 pandemic. My mainstay!

Amazing place great staff

The amosphere was clean and aesthetically pleasing, it smells nice, the employees were knowledgeable and were helpful in finding me the right product for my taste, and the prices aren't bad compared to other legal dispensaries I've been to. I highly recommend this store

The staff were very friendly and knowledgeable! They have an awesome selection of goodies from bud to oils depending on what you're after. Definitely will be going back!!

Paying these prices feels like taking it from behind. No lube

The store is user friendly staff are very helpful but the product not good very dry product and found hair in both of my containers not very impressed

Wide variety of strains and other products! Store is welcoming for everyone with friendly and knowledgeable staff. All in all a great weed buying experience!

Really awesome atmosphere with great customer service. The whole store is very inviting and the staff made everything easy to navigate. The prices were comparable to other online options, and they had a decent selection. My only complaint is the lack of variety in their extracts.