Ontario Cannabis Store

537.2 km away

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2.1

Quality

1.9

Service

1.9

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February 10, 2022

r........X

Buyer Beware! I searched online for a store who sold a higher dose CBD cream and found OCS. The price was cheaper then most stores and the online ordering process was simple. Delivery was next day. Unfortunately their delivery service only delivers at night between 5-9pm. The driver phoned around 9:30 pm. to say they were 5 minutes away. It was 10:30 before they actually arrived. So, not a good start. When the package arrived I discovered the product labeling showed the wrong dosage. Their website description showed 40mg THC / 1200mg CBD…however the label indicated it only contained 1mg THC / 20mg CBD. Being concerned I was shipped the wrong product I phoned their customer service. Here’s what I was told! “We’re sorry!” “Yours wasn’t the first complaint we’ve had on this issue” “Let me put you on hold while I look into this for you.” When the customer service agent returned he didn’t have any answers for me. He then said, “Why don’t you purchase another bottle and see what happens.” When I said that wasn’t going to happen he replied, “you can try using the product and see if it’s what you need.” I replied, “if I open it and try it can I still return it”. He said NO. I was then told he could open an investigation with their supplier however, this process could take up to 15 working days. I replied by saying “is this my only option”? At no point in our conversation was I offered a return or exchange. Having no choice I accepted and offered to help his investigation by sending him photos of the label in question and a couple more of other brands to compare their label descriptions. ALL- in -ALL an extremely poor customer service experience!!! So far I’ve been waiting over a month and a half for a reply! I’m pretty sure this whole process was nothing more than a discouragement with hopes I would just forget about it over time. To this day OCS still advertises this product on their website as having 40mg THC / 1200mg CBD. Due to their lack of attention in this matter I’ve decided to send this information and my experience with OCS to the attention of the Ontario Government Regulatory Group who govern possible issues of False & Misleading advertising and who licence OCS to operate selling these products. I’m pretty sure my inquiry with them will not get the same lack of attention and be overlooked. I only left a single star because I can't give them a ZERO

December 28, 2021

m........1

The last 5 orders of the 1 and .5 grams of oil, 510 cartridges, has been a rip-off of product, the .5 i got last night was "HALF FULL"....WTF ....money is way to tight these days, i can't continue to shop here, what a shame. Buyer Be Wear.

October 27, 2021

j........G

Okay, I thought I'd try the Ontario Cannabis Store after watching a CBC special on CBD...Boy, did the OCS not disappoint! Every product they supply is checked and analyzed for potency. And I concur! Shipping was crazy fast. Two days, and free. Product was potent, and the price was right! I made another order a day later for some other fun products. Well done OCS!

August 9, 2021

C........t

OCS is run by the Government of Ontario and certifies and ensures all cannabis product is held to Federal Regulation as declared by Health Canada. This #1, is my main reason for being an OCA customer. #2, negative reviews from my perspective are foundational on cannabis misinformation and lack of understanding; which is totally okay since this is a new market. #3 All deliveries I’ve had in Toronto have been quick and easy, only once there was a notification glitch but the courier company will still hold themselves accountable I’m sure if there are logistic issues in the future. I love cannabis and OCS posts a hoard of new information for consumers, and I really hope we continue this system as it’s beneficial to myself. OCS is a subsidiary of the LCBO which manages alcohol sales in Ontario, so I believe very much that they are operating within safe territory for consumers. OCS has set industry standards which even apply to medical cannabis from the past, which means every time you are going to receive legit cannabis. In regards to dryness and moisture: it’s complicated, from a scientific lens. OCS sells rehydrating materials in the Accessories portion for storage and moisture control which I use. Properly storing your cannabis ensures it is smokable, and hydrated to a satisfactory and safe level. Ensure you invest in proper storage and hydration and there will be little issue—at least for me. I am a medical user of cannabis as well, so I have come to OCS with this background and as a recreational occasional user have found OCS to be a fantastic platform to purchase legal cannabis fast and safely.

August 5, 2021

z........2

After I made my first order on LadyJane.Express, I realized that I will order CBD drops only here. The prices are very pleasant, the service is top-notch, the speed of delivery is also pleasing. I did not find any minuses. Therefore, I can recommend it to everyone!

July 24, 2021

b........5

I am a big fan of vapes and ordered different ones on many sites. Since I am always interested in trying something new, the last time I decided to buy a vape pen on LadyJane.Express. The quality, price and service suited me completely. Great site!

April 26, 2021

T........9

Products always out of stock and the worse delivering service. Drivers don’t advice in advance when arriving. They also don’t call. Most stressed situation. Stay away.

April 8, 2021

S........y

Well I have order a few times from OCS first time they sold me dry grinded up cannabis that they ran on a screen to take the tricombs front he bud, second time they sold me mouldy cannabis and even told me a month late after I smoked it all that it’s a recall. They have no standards and don’t be held liable for there mistakes ...

March 26, 2021

r........0

They do not value their customers. I do not recommend this place, do not buy from here. They are terrible. Customer service reps are extremely rude! Never again. Thumbs down

March 5, 2021

b........w

Not impressed with Gov pot store , first of all , for the last year straight I've been getting my order in exactly 5 days , now for the last 3 months, I gotta wait 7 fucking days, your delivery thru Canada post is retarded. What a joke . The hugh amounts of money I spend weekly and gotta wait 7 days for delivery . UNACCEPTABLE. Total fucking joke , but what ya expect it's the Trudeau cunt gov.

February 17, 2021

r........6

I mean it's okay. Sometimes it's actually cheaper than most dispensaries.. Until now. The prices are insanely high if you're looking for anything under an ounce. Shipping is Free which is a definite plus. I'd recommend picking it up at the post office since the express delivery is so inconsistent. Speaking of inconsistency, I bought the same product twice: the Daily Special Indica. I bought 1/8 twice. The first time I got it, I got ripped off and weighed the whole thing and it was only 2.9 grams. The next time I got it it was freaking 4.17 grams. Like what? Not complaining about the latter since it pretty much made up my first time ordering it but sometimes their stuff isn't weighed properly. Buds can sometimes also be super dry. It's a make or break in all honesty. You might get lucky or you might get screwed but the convenience is why I haven't given it under 3 stars yet.

February 7, 2021

z........6

I ordered Yesterday, Saturday afternoon some flowers. Recieved email today that I will receive my order shortly at 2:30. Indicating its out for delivery with a Tracking code. It us now 630 pm. I called 7 times abd and asked for an update, and 7 times they hung up on me. I asked for mt money back through email now and told them to .... off, and now you can hang up on me. There are several Cannabis dispensaries in Toronto that don't play games. Do not order fron from Ontario Cannabis stores online There customer Service is very bad and disrespectful and will only frustrate you!!!

February 3, 2021

c........c

the weed may be a little too dry or too moist sometimes but honestly who cares? those are easily dealt with. the slightly higher price is easily justified considering it comes in more than just a sandwich bag, its inspected, regulated, etc. plus free shipping atm! ive never felt shortchanged on any products i buy, deliveries have always been on time or even sooner. honestly ive gotten some cheaper better quality bud here than on the street. ive had nothing but a pleasurable experience dealing with the ocs and will gladly kiss the governments ass for making such an amazing service imo. based in the GTA.

January 12, 2021

D........e

I'm old school Hippy... Purchasing what flower "weed" that they sell, I have noticed the following; they sell this weed still moist, not fully dried out! This means there is shrinkage (for every 3 grams you pay for once it dries out at your place you loose about half a gram) This is done purposely, to get the product to the market faster, and scam us.... Also if the greedy growers would spread out/separate their male - female plants further apart These growers would not have mostly all hermaphrodite plants, which are weaker strains in THC % Live and learn me droogies.....I'm an old fart now, however I was smoking and growing much stronger stains of weed since the 1960's (Pre sperm for many of you)

January 9, 2021

s........t

Placed an order and waited over 4 hours because the driver did not follow the very clear instructions and went to the wrong address. He then said he would be at the new location 30 minutes later. 90 minutes later still waiting. Obviously he is doing all his other deliveries first. Last business they get from me.

December 29, 2020

L........5

Delivery was a joke. Changed times so many times not funny. Then showed up and was shorted 1/4 of part of my order. Contacted right away and they won’t refund or even send me what was missing. Way over priced and horrible customer service. Don’t waste your time.

September 23, 2020

M........2

Terrible service. Takes way too long and too many hassles for delivery with Canada Post. To top it all off the products offered are subpar. I tried giving it a chance to be legit and they failed miserably so ill go back to the underground to get reliable and punctual product.

September 2, 2020

L........e

OCS seems great, as for delivery through... Canada Post not so much, when it always takes a day to get from Toronto to Ottawa but somehow then takes 3 days to get from Ottawa to Rockland, legit like an hour away... There's a problem there. I've ordered 10 times so far and it constantly happens so I don't think I'll be ordering again for that reason.

May 18, 2020

p........n

I have ordered online 4 times ... the marijuana is too dry. I am never ordering from here again because too expensive, shipped notification may 4th. It is now may 18th and still nothing. We called twice and they play the blame game... and now i want my money back because i have nothing yet and now they are holding my money for 28 days to see were it is... not my problem... so no weed and no money now so 28 days plus 14 days its already late... i ordered from somere else it was at my house cheaper and after 3 days. No customer service at all... lost a customer and dont let this happen to you. And the other place i ordered came to my door and i did have to risk covid picking it up at the post office.

May 9, 2020

o........n

I bought 5 different types of weed and all of them where the worst weed iv'e ever smoked... 2 of them smelled so bad it made me gag i threw it all in the garbage. i knew they would scam people but i never thought it could be this bad... OCS IS POISON.

April 29, 2020

D........y

Apparently OCS is allowed to short you 10% in weight. They don’t tell you that when you order.

April 17, 2020

S........4

Boycott government run "business". Ordered a vape tank. Vape tank didnt work at all. Called OCS and just as predicted getting a exchange or refund is almost impossible. It's the government. So there is a massive process taking well over a month before you can get a refund. They must make a quality complaint which then must be forwarded to the producer and then finally after around a month if the producer decides your complaint is valid OCS will issue a refund. Make no mistake this process is not how the producer of the product would like things to be. Like all private free market business the producer would probably love to instantly refund or replace the product but they are now stuck probably doing a mountain of paperwork over a 30 dollar vape tank. Government needs to stay the hell out of the way. And to my liberal friends who think an ever expanding government is a good thing please realize every element of government is the same as this simple refund request, its cumbersome, complicated and expensive. Call amazon and talk to someone within minutes and instantly have a new product or a refund. Call the government and be prepared to listen to endless legal mumbo jumbo and a 1 month process to get something so simple resolved. Private vs. Public. Private wins. I want my healthcare private. More for my money. Better service Better care. Government has outlived its use to us and now just gets in the way routinely.

April 14, 2020

l........s

My first time ordering and it was quick and easy, I ordered Thursday night before Good Friday and got my delivery Tuesday at noon. The rockstar kush buds are a little dry but it smokes really nice and so does the sour diesel . I am overall pleased with quality

April 4, 2020

E........s

DO NOT order anything from the OCS unless you plan to leave self isolation or quarantine. They deal with Canada Post and Canada Post isn’t taking signatures at the door. Cannabis delivery requires signature. Canada Post will come to your home, leave a notice card letting you know where you can go to pick up your items up. When we are being instructed by our government to stay home during a Pandemic and people are dying...this method of delivery is NOT in any way okay. It’s 100% wrong.

Ontario Cannabis Store

213 Reviews of Ontario Cannabis Store