9 Reviews of Kootenay Cannabis - Castlegar
3.7
Quality
3.7
Service
3.6
Atmosphere
June 26, 2020
Awesome store with awesome branding. They always have fresh product in stock as well as various discounts available. Great local cannabis business!
February 15, 2020
Nice, clean and well-organized store with a friendly, knowledgeable staff. Learn new things about this "ole friend" of mine every time I visit this store. Best prices (in my opinion) in the area and the staff of this location all add up to this becoming my "go-to" cannabis retailer. The effort that goes into trying to have more than just "a little of everything" but to feature a selection that does cover most consumers' needs is very evident. Dog-friendly also!
February 28, 2021
Knowledgeable friendly staff!
Ordered online for a pick up, was ready super fast and they were super helpful. Would definitely go there again.
Cannabis store response:
Hi Kia, Thanks for using our pick-up option! Looking forward to serving you again soon!
April 29, 2020
January 11, 2021
I been coming here a bit. they always say they are cheap but there are lots of stores cheaper
Remember to get a recept
June 26, 2020
awesome guys, top notch quality product. Would recommend if your looking for the best of the best.
April 17, 2020
Awesome customer service, staff was very knowledgeable and friendly. Prices were the best I’ve seen in town! Would recommend this place to everyone!!
Cannabis store response:
Hi there! We're so glad you enjoyed your experience! We will continue to strive to have the fairest prices in town!
April 29, 2020
April 8, 2020
Rude guy working at the front when I came in about a week ago. Pushy and I bout a few to try and it was all popcorn nugs and dry as cold be. Considering 4 stores are open intown... I would go anywhere else , Definitely better selection at other stores
Cannabis store response:
Hi Weedobama, we are very sorry you had a bad experience with one of our staff members, the last thing we want to be is pushy with anyone in our store. We do our best to source the best quality product. It is unfortunate to hear that this was not the case in your circumstance, we sincerely hope you give us another chance in the future and hope you have a great day!
April 15, 2020
April 28, 2020
rude and don’t know anything about cannabis. Person working was 20something and claims they know more than me. I have been smoking for 40 years. Show some respect.
Cannabis store response:
We're sorry you felt that there was a lack of respect, that would never be the intention of any of our staff. There may have been a miscommunication in regards to making a recommendation and if that was the case we sincerely apologize and hope you'll give us another chance!
April 29, 2020