Let’s be honest every video I have found comparing the vessel to any other vape is a landslide. I had mine for a week and it stopped heating...I emailed support and after sending them a picture of the box they replied in leas than 24 hours (Saturday to Sunday) with a confirmation order stating that my replacement was confirmed being shipped. The pen itself is amazing and the customer service makes this company what it is. I have the Vuber Pulse as well and both are amazing products. The Vessel is much better for on the go as it is sleek and compact. I am not one to right a review but as a veteran this high quality AMERICAN MADE vape will save you from burning your carts and if you smoke as much as I do that alone pays for itself. Be sure to use your veteran discount on their site!