They have poor customer care especially with complaints and returns. they never listen to the customer but instead gang up to justify their mistakes. It's bad that they will kick you out for pointing out poor service. I went in and ordered pre-rolls but they sold me a cartridge. I was in a hurry and left without noticing. when I realized and went to return it, the attendant insisted that he had taken time to explain to me it was a cartridge and that he even went on to explain about their return policy which was a lie. On asking the manager to consider checking on their camera if it was true, he blatantly told me I was accusing the attendant of lying and kicked me out. Its normal to make mistakes but how you handle it makes all the difference.
Bud's Cannabis Store - 370 Stone Road W
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About this store
Bud's Cannabis Store - 370 Stone Road W
This is Bud’s Cannabis Store (BCS), a proud family owned and operated cannabis business. With 20 years experience and a proven track record of running a successful non-cannabis family based business, we wanted to bring our experience, hard work and dedication to the cannabis community. When it came time to decide on a name for our cannabis business, there was no question we would name it Bud, after my late father. My dad, Bud, was a role model to many. He was well respected and admired for how he accepted everyone into his family, for his strong focus, his understanding, his drive and hard work. Lessons which he passed on to me. These qualities represented what we wanted BCS to stand for. A warm, welcoming environment where our customers could shop and learn from our passionate, knowledgeable and driven team.
- 370 Stone Road W, Guelph, ON
- call 5192650991
- Followers: 56
- credit carddebit cardcash
- License CRSA1173510
- StorefrontRecreationalWoman owned
Hours and Info (ET)
store Info
Ratings and reviews of Bud's Cannabis Store - 370 Stone Road W
Live nearby and shop here often, consistently fresh products, never had a problem and always the best prices around.
Wonderful staff. I placed an order and it was done very quick :). Thanks:)
Great dispensary in Guelph. High quality products and managed well. The staff are friendly, welcoming, and give off vibes of genuinely enjoying their work. Staff are knowledgeable and approachable so if you're new to cannabis, or haven't been to a dispensary yet but wanted to try, these are your people! There are a variety of products to choose from, and this is such an easily accessible location. The prices are reasonable, and I've gotten a few things on sale at this location that were easily $10-20 elsewhere. Stopped by to pick up an order and loved that they had the menu on the window so you could order, or "upsize" while you were waiting in line. Before the lockdowns I went in a few times and the atmosphere in-store was really relaxed, with things being easy-to-find, and the store was also really clean. Definitely my go-to dispensary!