Bud's Cannabis Store - 370 Stone Road W

They have poor customer care especially with complaints and returns. they never listen to the customer but instead gang up to justify their mistakes. It's bad that they will kick you out for pointing out poor service. I went in and ordered pre-rolls but they sold me a cartridge. I was in a hurry and left without noticing. when I realized and went to return it, the attendant insisted that he had taken time to explain to me it was a cartridge and that he even went on to explain about their return policy which was a lie. On asking the manager to consider checking on their camera if it was true, he blatantly told me I was accusing the attendant of lying and kicked me out. Its normal to make mistakes but how you handle it makes all the difference.

Live nearby and shop here often, consistently fresh products, never had a problem and always the best prices around.

Wonderful staff. I placed an order and it was done very quick :). Thanks:)

Great dispensary in Guelph. High quality products and managed well. The staff are friendly, welcoming, and give off vibes of genuinely enjoying their work. Staff are knowledgeable and approachable so if you're new to cannabis, or haven't been to a dispensary yet but wanted to try, these are your people! There are a variety of products to choose from, and this is such an easily accessible location. The prices are reasonable, and I've gotten a few things on sale at this location that were easily $10-20 elsewhere. Stopped by to pick up an order and loved that they had the menu on the window so you could order, or "upsize" while you were waiting in line. Before the lockdowns I went in a few times and the atmosphere in-store was really relaxed, with things being easy-to-find, and the store was also really clean. Definitely my go-to dispensary!

I had a friend pick up my on line order a couple times and he was given attitude and felt very discriminated against. Staff said there was no order and another staff member found it. I have never had a complaint about the quality from there. And the shatter is the cheapest in town. ( AAAA+ quality). But i feel if they are having issues with others picking up orders for friends or family. Then maybe ask at the time of order when placed on line. " is anyone else picking up this order" or something like that.. ty

Best selection. Best price. Amazing service. Been here a few times now and on every occasion I’ve been blown away.