892 Reviews of Cloud Nine Collective Victoria
5.0
Quality
5.0
Service
4.9
Atmosphere
My favourite thing is the friendly staff who recognize me and are always complimentary of my choices, and ready with a suggestion when I have a specific request. Both Cloud Nine dispensaries are equally clean, bright, and welcoming. I've found ordering online is best as it has most of the info I need regarding THC content and terpene ratios.
It helps to check your order as I've found some strains can vary their THC content considerably on back-to-back purchases, and also an occasional error in quantities delivered at point of sale.
June 14, 2022
Great location! Pretty big selection , similar prices to other shops , the products I use are cheaper here. Will be back!
April 9, 2022
The staff were super friendly and helped me find what I needed, even considering my price range! Very accommodating and plenty of lower cost options as well as higher priced craft grows! Will be returning soon!
April 13, 2022
My go to dispensary for all the best products and a great atmosphere. Everyone is very helpful and knowledgeable about all things cannabis. I always recommend all my friends to go to cloud nine
January 29, 2021
Amazing service. It is a simple shop that caters to all your needs. I do not feel to look at any other service besides these guys.
Cannabis store response:
Thank you so much for your thoughtful review! We look forward to serving you again in the future!
February 2, 2021
Friendly, knowledgeable staff, quick pick up times, and generally a wide selection of product and strains.
Could update their sample cases more frequently, and stock more product in the single gram sizes.
Cannabis store response:
Thank you so much for your review. We also wish for more gram options , unfortunately many licensed producers do not make 1 gram sizes and some have actually phased them out as the cost for them is too great. Due to the Covid-19 outbreak we are actually asking people to avoid touching the display jars as it could be a cross-contamination issue, we are also removing the display buds until further notice. Thank you again for your review :)
April 12, 2020
always love coming here
Cannabis store response:
Thank you so much for your kind review. <3
July 5, 2020
Fast and friendly service. Some strains are a bit pricier than others but generally the reserve and pick up later feature helps big time
Thank You!
Lovely shop, lovely people, lovely location.
October 13, 2019
I am traveling from Alberta and just didn’t want the hassle of flying with my medication. I didn’t bring anything with me in hopes of finding a good licensed shop locally. I wasn’t disappointed, found the Cloud Nine shop and met with Graham as soon as I entered. Totally helpful and didn’t make me feel rushed, even though they were extremely busy. Beautiful clean layout with a nice wide variety of items. Kudos to Cloud Nine for hiring the right people and presenting as a truly professional business. Would recommend without hesitation, 10/10 experience.
Cannabis store response:
Thank you for your lovely review and kind words. We are so happy to hear your visit was positive and successful and it would be a pleasure to serve you again in the future!
January 12, 2020
March 6, 2020
The staff here are super friendly and helpful, they carry good products, it’s all around a great place to get your stuff.
Cannabis store response:
Thank you so much for you review!
April 12, 2020
August 7, 2019
Best store on the Island! Great staff, not a huge selection when I visited but they said they were restocking the next day! Will be shopping here again
Cannabis store response:
Thank you for visiting! We're so glad to hear your experience was positive and here's to future visits!
January 12, 2020
December 11, 2017
i have been coming here for over 1 year and this place never lets me down ! i tend to have a very picky taste for really good herb and this place has definitly some of the best stuff iv seen in victoria ! the staff are quite knowledgable about the strains and products as well ! will definitly be coming in for more !!
Cannabis store response:
We are thrilled to hear about your experience with us at Cloud 9! Thank you so much for your review and we hope to see you again soon :)
December 11, 2017
February 13, 2020
Amazing staff, great location. Bud is getting better and better!
December 21, 2019
Bright, friendly and informative.
Cannabis store response:
Thank you for your review and we're happy to hear your visit was a positive!
January 12, 2020
November 23, 2019
Clean, nice location, friendly staff, small store
Cannabis store response:
Thank you for your kind review!
January 12, 2020
July 27, 2018
The staff was very friendly and helpful, large range of products, and I loved the fact that they have a little rolling station for customers to use before they leave, it was the first time I saw that at a dispensary, it was great.
Cannabis store response:
We are so happy to hear you had such a great experience at Cloud 9! We love hearing this kind of feedback , hope to see you again soon!
July 29, 2018
August 12, 2018
I'm a picky bugger with dispenseries, I avoid most of the large ones around Victoria simply due to over pricing, or GARBAGE quality.
Not the case here. While they don't have as much selection as larger stores, the staff is much more familiar with the strains they do have in Stock, and they are much fresher. They let you see the buds (which are crystal coated like frosted flakes) when making your selection, and have an VERY WELL AIR CONDITONED BUILDING!
And of course the bud tenders are real cute and make me melt :3
Cannabis store response:
Your review is nothing but awesome thank you so so much for your kind words! Your amazing and we wish you all the best and hope to see you soon!
August 14, 2018
May 2, 2019
Excellent visit, much better than the Legal stores in my home province! Well done
Cannabis store response:
Thank you, we greatly appreciate the feedback!
May 3, 2019
May 10, 2019
My first great overall Legal experience, Thanks Cloud Nine!
Cannabis store response:
Thank you for your kind words and lovely review, it will be a pleasure to have you in again for a visit soon!
May 28, 2019
October 8, 2018
The staff is amazing! I'm not from around here so the concept of a dispensary was completely new to me, but they were just so friendly and helpful with every question that I've had. They also suggested the strain I should try based on my preferences and it was just what I was looking for. I would recommend it to anyone that's in the area. :)
Cannabis store response:
We are so happy to hear that you enjoyed the strain suggested by your budtender! Thanks so much for the awesome feedback & we hope to see you again soon!!
October 10, 2018
May 22, 2018
The first time I came in I was thouroughly impressed. It was incredibly busy so I had to wait, but thats not really a bad thing for a first timer. It gave me an oppotunity to see how the staff handled a busy environment and all I could see were the staff trying to make sure every customer was satisfied. Even my personal experience was amazing. I had just gone in to apply and buy some pre rolls but they still treated me as if i was of the most importance, and i feel thats what enployees should do everywhere. Make theyre customer feel as if they are the most important one all day. This dispensary deserves the 5 star rating im leaving for it!
Cannabis store response:
Awesome! We are so happy to hear your enjoyed your first experience here with us at Cloud 9! Hope to see you again soon!
May 22, 2018
April 2, 2018
Super helpful, knowledgeable in a lot of the up and coming dialog of the industry, with insights on the spectrums, compositions, and medicinal capacities of the herbs offered. Great Service, seems like these guys really enjoy their job. :)
Cannabis store response:
We are happy to hear such great feedback! Thanks so much for your review!
April 4, 2018
August 27, 2018
I've visited many dispensaries throughout Victoria and Cloud 9 is an absolute favourite! The staff truly represent the very best in everything you'd expect from a Victoria dispensary. The information they give you is ACCURATE(they actually know what the hell they're talking about!) and there isn't an immense pressure to buy anything if it doesn't suit your needs. I look forward to being a long time member with them!
Cannabis store response:
Thank you so much for the review, the feedback is so appreciated! We are committed to offering customers the best experience possible, and we're proud of our budtenders and their knowledge. We look forward to serving you again soon!
August 27, 2018
