Purple Moose Cannabis - Oshawa

I purchased 4 vape carts from this store at ~6pm. Before I left they found they didn’t have one of them and had to do a refund. I brought the other three home and found one of them didn’t work. (The vape said shorted). I returned to the store around 7:30pm to discuss this with them. They refused to look at the cart and simply stated they do not accept returns. I left a review on google discussing the situation and they responded that if I took the cart in they would assess it and determine a corrective action. Thing is, I do not live close to this store and I already tried to take the cart back with them refusing to even look at it. I have no faith that they would try to help me if I go back and that’s a waste of gas. There are many stores close to this one that are just better. I definitely would avoid it if possible.

Fantastic store, great retail experience - product selection is good, staff is friendly and welcoming! Has to be the best shop in Oshawa! HIGHly recommended!

This place has really gone to the drain. Prices have increased more than inflation, no workers when you need them, not able to speak to the manager and when you do they have a bad attitude. Product sold is close to expired and place is not clean. Stay away at all cost!

Went in to get Lemon Z by Ogen but they didn’t have . The staff were so knowledgeable that they recommended me something else. And I almost couldn’t decide because he made them all sound like they would suit me. Great store!