The Niagara Herbalist - St. Catharines

Absolutely love this store! Was lucky I got there when there was no wait to get in! Really impressed with there products and prices! Way better prices then 3 other stores I have been to. My only issue is the staff is not that knowledgeable and helpful! I had asked for pre rolled tips, and was given OCB charcoal tips. When I got home and used them I had a horrible experience with them - disgusting brown gunk was oozing out of it. I private messaged the store on Facebook and they read it and never responded! Pretty crappy service! It only takes a few minutes to respond to a couple of questions over a product you sold me that isn’t anywhere on the internet. Other then crappy service, this will probably be my main go to store as the prices are right.

So impressed by this store and those who run it. Best Cannabis Store I've been to yet, as it has the most options of strain varieties I've encountered so far in a physical shop. SO MUCH RESPECT FOR YOUR ECO-FRIENDLY EFFORTS TO SAVE WASTE BY ACCEPTING TO TAKE BACK EMPTY CONTAINERS SO THEY CAN BE RECYCLED. First place I've seen to do this around here. Thank you for leading the way in this industry not only by example by making eco-conscious business decisions, but also by providing top quality Cannabis products, offering resourceful guidance to shoppers, and providing stellar customer service. You've easily earned me as a proud and loyal local customer!

Would highly recommend! This location is clean and friendly. Very large public parking lot, easy location to get to. Staff are incredible! Extremely knowledgeable, friendly, and kind. They are always patient with my questions and make great recommendations.

I get the same grumpus every time I come here, unfortunately. I know everyone has their days and I know how frustrating constant questions about cannabis can be. But smile ! Don’t just point at a board when asked something, engage ! That tip jar will be fuller just saying! Great place but some staff are just annoyed by the customers and it’s very obvious. We all are annoyed with the govts. Process on this so can’t we all just get a bong?!