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Terrible customer support. When my order came to my door via express post the box was soaking wet..3 cans of my juice were damaged and had soaked my order. Even the lady who delivered to my door said this is the way the box came. I opened the box and 3 cans were leaking from damage. I had to take the box outside. I emailed customer service and sent them pictures then threw the product and box out. Now they want more pictures..I told them to to not bother me again. Will never buy from them again.
I am a big fan of vapes and ordered different ones on many sites. Since I am always interested in trying something new, the last time I decided to buy a vape pen on LadyJane.Express. The quality, price and service suited me completely. Great site!
My first order got flagged by Canada Post, so after about 3+ weeks of waiting Canada Post said my package “smelt too strong” and had to be sent to the undeliverable mail depot.
OCS was very helpful in explaining once they get the confirmation my order was “returned to sender” I’d get a refund.
My Second order came really quickly. It does seem a bit dry, all 4 strains, but what I’ve tried so far hasn’t been too bad.
I will order more, hoping for some really nice fresh product next time tho.
Just got another order from OCS and it came in 6 days. The quality was very good, a little dry but still potent. I'm very happy with my latest order and will buy from them again.