Ontario Cannabis Store

After I made my first order on LadyJane.Express, I realized that I will order CBD drops only here. The prices are very pleasant, the service is top-notch, the speed of delivery is also pleasing. I did not find any minuses. Therefore, I can recommend it to everyone!

Placed an order and waited over 4 hours because the driver did not follow the very clear instructions and went to the wrong address. He then said he would be at the new location 30 minutes later. 90 minutes later still waiting. Obviously he is doing all his other deliveries first. Last business they get from me.

I am a big fan of vapes and ordered different ones on many sites. Since I am always interested in trying something new, the last time I decided to buy a vape pen on LadyJane.Express. The quality, price and service suited me completely. Great site!

Delivery was a joke. Changed times so many times not funny. Then showed up and was shorted 1/4 of part of my order. Contacted right away and they won’t refund or even send me what was missing. Way over priced and horrible customer service. Don’t waste your time.

Boycott government run "business". Ordered a vape tank. Vape tank didnt work at all. Called OCS and just as predicted getting a exchange or refund is almost impossible. It's the government. So there is a massive process taking well over a month before you can get a refund. They must make a quality complaint which then must be forwarded to the producer and then finally after around a month if the producer decides your complaint is valid OCS will issue a refund. Make no mistake this process is not how the producer of the product would like things to be. Like all private free market business the producer would probably love to instantly refund or replace the product but they are now stuck probably doing a mountain of paperwork over a 30 dollar vape tank. Government needs to stay the hell out of the way. And to my liberal friends who think an ever expanding government is a good thing please realize every element of government is the same as this simple refund request, its cumbersome, complicated and expensive. Call amazon and talk to someone within minutes and instantly have a new product or a refund. Call the government and be prepared to listen to endless legal mumbo jumbo and a 1 month process to get something so simple resolved. Private vs. Public. Private wins. I want my healthcare private. More for my money. Better service Better care. Government has outlived its use to us and now just gets in the way routinely.

the weed may be a little too dry or too moist sometimes but honestly who cares? those are easily dealt with. the slightly higher price is easily justified considering it comes in more than just a sandwich bag, its inspected, regulated, etc. plus free shipping atm! ive never felt shortchanged on any products i buy, deliveries have always been on time or even sooner. honestly ive gotten some cheaper better quality bud here than on the street. ive had nothing but a pleasurable experience dealing with the ocs and will gladly kiss the governments ass for making such an amazing service imo. based in the GTA.

Terrible service. Takes way too long and too many hassles for delivery with Canada Post. To top it all off the products offered are subpar. I tried giving it a chance to be legit and they failed miserably so ill go back to the underground to get reliable and punctual product.

I have been a passionate supporter of cannabis legalization in Canada since I began smoking it way back in 1994 as an underage high school kid and going to legalization rallies with my friends. I have always been happy to commit civil disobedience in the form of choosing what I put in my body and who I get it from. But on October 17, 2018, I was feeling very proud to be Canadian, and decided to give the legal system a try (although the Ontario government clearly realized that the OCS online option alone was not nearly sufficient to meet demand until retail licenses were also handed out, as they will be in the spring). The site is DREADFUL to the point that it was clear I would be frustrated with the product and/or delivery if I tried to make a purchase, so I didn't even bother. They use a Shopify template with no meaningful design or customization. They use non-standard strain names so you can't check on Leafly to see what people think. They don't have reviews or * ratings themselves so you can't see if you're wasting your money / buying a product you're likely to enjoy. And they don't even show you a picture of the actual cannabis, just some stupid cigarette-pack style container with branding for the grower and generic warning labels. The education section is stupid and doesn't tell you anything about what strains to use for what effect. That is so DUMB if the government is serious about reducing harm through knowledge - for example, I know, as an experienced cannabis user, that smoking a little sativa on your lunch break is unlikely to impair focus or performance at the office... but God help me if I use indica for any activity other than bedtime or weekend chillaxing. Sadly, the exact consumers most likely to tolerate the confusing and inefficient OCS are the ones least likely to know such vital harm reduction information - which is why the OCS should be syndicating educational content from Leafly if they are too uncomfortable being in the position of government nanny and cannabis promoter simultaneously. Anyways, I soon ended up at my favorite illegal dispensary (it's a chain, with 3 locations in Toronto). Where I did not have the benefit of lab analysis of the strains I was buying, nor of proof that the strains were even accurately represented - which kinda sucked given that legalization was intended to solve such problems (and has in other provinces and in states like CO and CA where it's been done wholeheartedly instead of reluctantly as in Canada). At the dispensary, I waited in line for 90 minutes on a weeknight - because the Toronto bylaw enforcement morons, in their infinite wisdom, had decided to go and shut down every dispensary in the city the moment legalization became reality - EXCEPT the 3 very professionally run shops I speak of here. CAFE is the name, "Cannabis And Fine Edibles" I asked several staff members "how are you going to get a license if you're continuing to operate from now till April?" and their responses clearly suggested that their chain had been secretly greenlighted by the Ontario government (or that a bribe had been paid, but I doubt that - sounds more like a pilot for licensing and / or attempt to decrease black market demand in our biggest city during the interim period where the only legal supplier acknowledged by the govt is the OCS, and which even they fully know is a joke. Let's stop wasting tax money on this absurdity of a site, and redirect it towards expediting the issuance of licenses to the many local small business owners who have been forced to shut down for 6 months due to bureaucratic ineptitude!

I’ve ordered about 30 grams from OCS & I’ve found all the flower to be dry as a bone to the point where it crumbles to almost dust. It’s much more expensive per gram than other dispensary’s.More than half the individual grams I order weigh light . They are opaque as an organization & have rules like you cannot return any product after it’s been opened. How are you supposed to know if there’s any problem like mould, bugs or whatever without opening it. If they do take something back they charge a $10 restocking fee. They sent me an order through Canada Post that had no tracking updates for 2 months, I wrote them 3 timed with lousy or no response. Finally Canada Post Contact’s me to tell me the package is lost , they cannot find it, & they don’t expect to find it. I finally called OCS which launched a 10+ day investigation that seems from my end to have consisted of them sending me letters threatening to close the investigation if Canada Post tried to contact me & I didn’t respond . After 3 weeks of then hearing nothing I called again and then was told it would be escalated to the refund team. 12 business days after that I called & was told the refund team would refund me for the $16 within another 10 business days. It’s over 3 months & they still have not refunded a $16 transaction.. I have dispensary’s that will send me higher quality products for less money & if there’s a mailing problem will resend to me immediately, those dame vendors will make any problems or issues right. The government is frankly the worst drug dealer I’ve ever had & until they offer me a better option , I’m going to stick with the black market. Every time I deal with the OCS I feel like they really could care less about my business or bothering to give me the quality , service & product quality that as a customer I deserve . I’ll only use them now for something very specific like a low THC strain. Other than that I stay away.

I have ordered online 4 times ... the marijuana is too dry. I am never ordering from here again because too expensive, shipped notification may 4th. It is now may 18th and still nothing. We called twice and they play the blame game... and now i want my money back because i have nothing yet and now they are holding my money for 28 days to see were it is... not my problem... so no weed and no money now so 28 days plus 14 days its already late... i ordered from somere else it was at my house cheaper and after 3 days. No customer service at all... lost a customer and dont let this happen to you. And the other place i ordered came to my door and i did have to risk covid picking it up at the post office.

OCS seems great, as for delivery through... Canada Post not so much, when it always takes a day to get from Toronto to Ottawa but somehow then takes 3 days to get from Ottawa to Rockland, legit like an hour away... There's a problem there. I've ordered 10 times so far and it constantly happens so I don't think I'll be ordering again for that reason.

I bought seeds. Four for $60. After tax it was about $75. Only one germinated. Absolute waste of money. I will never shop here again. I feel insulted that the government thinks this is at all a good retail experience. Or that this is at all a good distribution system. Protip: I can't distill whisky in my basement but I can easily grow a plant. There is no way in hell you can control this like you do alcohol. And a criminal organization screws me less than you do with your arrificial legal monopoly.

display incorrect misleading thc/cbd contents on their website. for example they say like 3 to 10 mg thc in capsule but when product arrives it says actual content per capsule is 4mg.

DO NOT order anything from the OCS unless you plan to leave self isolation or quarantine. They deal with Canada Post and Canada Post isn’t taking signatures at the door. Cannabis delivery requires signature. Canada Post will come to your home, leave a notice card letting you know where you can go to pick up your items up. When we are being instructed by our government to stay home during a Pandemic and people are dying...this method of delivery is NOT in any way okay. It’s 100% wrong.

can't trust this website, they mess up as soon as they fix something. first they say they will refund people for the October 17 Shipping cost which may i remind you is only 5$ never happened. then they sell us super dry product with most being bad product not close to what the streets have, then someone decided is okay for you to pay over 10 13 18 dollars a gram, and now the only company with a reputable product line decides to again mess up San Rafael decided since so many people are buying their product to increase their grams from 12.10$ or 76$ for 7 grams to a crazy 13.55$ or 82.90$ for 7 grams is annoying because usually demand creates better prices here demand means seeing how much they can keep charging you, this is the last straw for me have you wonder why you can't leave feedback directly on the site for the product your getting ? cause their sales would plummet, but since there is not many people in Canada i hope everyone realizes how poor quality they are and their sales plummet anyway

I bought 5 different types of weed and all of them where the worst weed iv'e ever smoked... 2 of them smelled so bad it made me gag i threw it all in the garbage. i knew they would scam people but i never thought it could be this bad... OCS IS POISON.

90% of the cannabis is low quality. The other 10% is acceptable but you have to pay upwards of $60.00 for 3.5. There is no 10/10 strains available from the Gov. I pay 3x as much buying from the gov, I have to pay for extra gas and parking. If the weed was actually good, I would pay that much but I'm just going to quit smoking weed because I can rarely find anything good

Giving OCS the benefit of the doubt when they first opened up due to all their issues was something most of us did. Leaving Canada Post and the delivery system out of the picture, OCS is pure chaos. I had absolutely no issue with receiving my packages days later and Canada Post did an excellent job in my area. The quality of cannabis from this website is unacceptable! My final order is my absolute last and I will explain why. No company mentioned, I received couple different strains and the buds were horribly grown. I had to trim up the bud myself due to them not trimming the leaves up upon harvest. Not only that, but I had to also cure their own mistakes so I could have a clean smooth smoke. I lost a .2 off each gram in just leaves. The smoke itself is harsh and tastes like garbage because they are to busy focusing on the $ sign instead of finishing the job properly. I have received 1 order that actually did contain mold which can cause serious health problems but luckily I caught onto it right away! I'm not sure who the hell they have growing their cannabis and even worse who inspects the end result. Lastly, I'm missing a few orders out of my package. I have sent OCS an e-mail and I have gotten no response days later. 0 customer service and -5 quality cannabis. No problem at all OCS, no need to respond to my e-mail and you can keep your schwag that you didn't send, I really don't need it! Bye OCS! Never ever again! I guess any monkey can grow a plant and throw a price on it.

Buyer Beware, do not buy cannabis seed from Tweed or from Tweed through the Ontario Cannabis Store. They do not guarantee their germination and offer no refunds or more seed if you have a bad batch. I am an experienced vegetable and herb farmer and the way the seed industry is supposed to work is that seed is guaranteed and subject to a deal or refund if you accidentally get a bad batch. It's not abnormal to get a bad batch of seed that does not germinate, which is why there are seed guarantee policies. Basically, if you spend the $60 on the seed available on the OCS website you are gambling. I spent a good hour on the phone being thrown back and forth between the two companies. Both had a hard line that there is absolutely nothing they could do to make up for a bad batch of seed. Do not buy seed from the OCS or Tweed

Apparently OCS is allowed to short you 10% in weight. They don’t tell you that when you order.

GARBAGE. Classic case of what happens when there is a monopoly. OCS sell terrible quality that 90% of the time underweight for inflated prices. Customer service is horrible. I don't understand why the packaging standard for the licensed producers is the classic child proof pill bottle. It is no good for weed. I'm surprised they don't put silica chips to make it extra dry. I would give zero stars but that is not an option. Epic fail government of Canada and province of Ontario.

Stopped using them. Prices are high and never know when the package will come during covid. On top they are the ones that are selling weed legally so expensive. Kush Kush NO PASS

Walked in not a single person even looked my way after 20 minutes i asked for assistance bought some dry dusty weed....long story short never again luckily i found a delivery service 4372423834 if you need quality weed call these guys

It’s gotten better, but still a slight mess. The prices are both high and variable. It’s all the same plant in how it’s grown, handled, etc. Prices shouldn’t vary from $20-$85 for a half quarter. Hard to not be negative, but feels typical of something government related.