Ontario Cannabis Store

I joined Leafly partly to begin leaving reviews (previously I have posted under Mr. Riggs on Lift, and have reviewed LPs). What can I say about OCS? It really should get zero stars. What is wrong with OCS? Well, it is suffering from A) being a monopoly, therefore there is zero incentive to improve or actually focus on quality due to being protected by their monopoly, and B) it is staffed by unionized workers, therefore there is zero incentive to actually try and earn their high-pay and produce value (for their pay). It is kinda sad that they had this opportunity to succeed and they royally mucked it up from the get-go, and now they are hiding behind Canada Post's ineptitude (unionized!). Here is the kicker... the quality of the product has ZERO to do do with OCS. The quality of the product is tied to the company that is growing the product. The OCS only had to succeed by putting in place a functioning supply chain, and they really screwed their only task up. Will this matter, will the complaints reach over the wall of the monopoly and help them look internally at their failure and move towards improvement? I doubt it. If there is no incentive to prove, then why would they? If they are tied to the LCBO, then we (citizens who own the OCS and LCBO) should not expect anything more or better (from either entity). So,the OCS has failed at the only thing that they were tasked with doing, and we (the customers and consumers) will pay (literally, in to over-paid union hands) for this, with no repercussions. As a left-leaning individual, I hate to say this but I hope that Dough (yes) Ford privatizes both the LCBO and OCS, and destroys everything that the monopoly has created (laziness, ineptitude, lack of quality in the supply chain). If you could give zero stars, OCS would have been given zero stars. BTW - I have placed 3 order with OCS, 2 on the first day, 1 on the second day. It is now Oct 28, 2018 and I have not received anything. No confirmation, nothing. OCS = Sad.

Anybody who pays this much for weed are not doing themselves any favours. The selection is really sub pare for what you get, OCS is often out of stock of the products in their desired quantities. As far as the whole packaging situation is concerned, OCS clearly doesn't keep the planet in mind because the amount of waste their products create is nothing less than disgraceful. Proper recycling and refill program needs to be implemented and actual physical stores need to go up. The bottom line is the vast majority of people right now are not using the "Legal" version of cannabis even when it is available, this is because you can go to stores in the GTA and buy illegal cannabis from physical stores that are somehow operating with the consent of the police yet in places like Ottawa illegal stores get raided much more frequently.

Absolute trash! The THC content will say "10-25%", but then its always like 11%. I need THC in the high 20s, low 30s, but I can't find anything close. The prices keep increasing, generally around $12/g, illegal market is about $6. They never have stock of 7g or 14g, so you're forced to pay higher prices for 1 or 3g. Absolute joke! No reason to stop buying illegally.

Ryzee 13/03/2019 I have used the OCS about 10 times since the site went live. Other than my first order (that took a month), the rest have arrived in 3 days or less, most of the time the next day. I think they have done a great job of keeping a steady supply with huge variety. I am a medical patient and I can't always get what I want through my L.P. OCS has been there to supplement when needed. Especially with low THC high CBD products. Variety is great, prices (for the most part) are very good, and the website layout is easy to navigate. Great work, especially considering it has only been 5 months since we went legal with recreational." This is illegal, take down this comment. Ryzee, you talking about going around your doctor's prescription. You can't go to an L.P then a recreational distributor. We have weekly and daily limits for a reason. Stop ruining the chance for ACMPR patience and medical license holders.

1.8 number for a review / I think it says it all

After seeing the way that legalizing cannabis helped Colorado, I was committed to buying legally, once the OCS opened. I have ordered 4 times, since the opening. I cannot bring myself to order again. No descriptions, pictures and lousy nondescript descriptions of products. The first time I ordered, I was presently surprised - not too much over street, and great quality. I've not seen that strain offered again. Now all of the buds are tiny, tiny.. and the break into dust when you pinch them. When grinding, no dust at all. The price has risen to a crazy amount. I payed $350, and waited 7 days, for what I could gotten with a phone call, within a day, for almost half the cost. Really, don't waste your time. Not until they get the bugs worked out and have increased their credibility.

i just got my package, this bud was packaged in 2019/11/06 its been in that plastic thing for 3 months its soooooo dry NEVER AGAIN

Discarding the "First Come, First Served" service model and filling orders out of sequential order is nonsense and the poorest customer service I've ever heard of. Imagine if you got to McDonald's 1st customer when they opened and a queue formed behind you before you were served, then when the server starts taking people he starts at the back of the line. Anarchy. I don't know how it can possibly be justified, who decides what orders are filled if not in sequential order? My order was placed on the 17 and now folks placing orders on the 21st etc are getting products that should have been earmarked for my order but now they're being retroactively sold out before earlier orders are filled. Literally. Mind. Boggling. No communication from the ocs at all. They release the same statements over and over, "b-but Canada post went on strike half a week after we opened" "b-but you guys placed 100,000 orders on day 1" "B-but we did the wrong research and didn't knoOow demand would be this high" Every statement reads like a contrived excuse to pass the buck somewhere else. Take ownership of the problem and commit to a solution, passing the buck doesn't get cannabis shipped to the folks who've purchased it just under 2 weeks ago. The OCS has a complete and total lack of transparency, nobody knows where their orders are, how orders are being filled, how oversold product is, what product will look like when it arrives (the world's most expensive shake by some people's photos), what this plan b for shipping is. No order updates: did they pick my order? Is it waiting for CP pickup? Nobody knows. I have not been able to reach the call centre for a week. No replies to emails. I could go on and on and I don't even have my product yet. Would never recommend, and would never shop here again if they weren't holding the legal market hostage in Ontario.

what should be done to make things better. all grams should be 10$ from the soil to the light bill at most every plant cost about 400$ to produce but yield about 1300$-2000$ that's if you sell at 10$ a gram and one producer has hundreds of plants and few workers so ya *the Gov also said grams would be 7$ at most to kill the black market (ya right) that never happened. also if all buds are the same price people won't feel cheated when they buy 7G of something that is bush next put the dam weed in bags, i'm mad because you have a bunch of bush and the kush is overprice but most people don't care they just want moist sticky buds, so bags <

This place is a deliberate scam. There is as little info as possible on the website - under the guise of discretion, but in reality it's to sell you dog-shit at ridiculous prices. My first order, like so many people here, took over 2 weeks to arrive. I got a tracking number for my order AFTER it arrived. Neither the $16 a gram nor the $12 a gram weed was worth the price OR the wait. I sucked it up and thought maybe I could get into tinctures (I quit smoking cigs and wanted to see if I could go smokeless) thanks to professional products. I ordered some 28 mg/ml THC drops for $90. They were the strongest, most concentrated indica THC oil products on the site. I drank half the bottle by now today and I'm still waiting for it to kick in. Complete and utter scam. I would have been better off taking my ninety dollars and smoking that instead!!!I'm actually wondering if I was sent CBD drops, with a dishonest label. I am completely done with this website. If anywhere else was allowed to sell weed, this business would have already gone bankrupt. If you are "out of the loop" and thinking about picking up some weed and don't know where to start - don't start here. For the good of consumers everywhere, do not give this company your money.

overpriced, over dried, no.cure, badly trimmed pot. why do we pay more for the same bud over bc and quebec? how can we be charging that much? you want me to go to the black market? the website will link you to products that are out of stock, but you cant search for those ones, and no current thc rating is even listed... so you cant see it, cant smell it and you get a range of thc from 9-21% thc sometimes... so if i need a high thc strain it might be that one, but it also might be useless for me... what a joke, get your sh** together

Ordered couple times but I'm done with OCS. It's dry, expensive, and can take a couple days to at least a week before you can get your hands on what you ordered. Oh yeah you have to pay for express even though its slower than standard delivery (1-3 business days yeah right)

I have only browsed the OCS website and not made any purchases. I have not heard of 75% of the strains for sale. No strain lineage is given. Product details are vague. No product pictures. Some very wide ranging THC levels (saw some that were 12-20%. That's a big difference...so which is it?). Shipping delivery times are already up to 5 business days. Pricing is not at all competitive with the "black market" except in very small quantities, which they said they would need to do to get rid of the "black market". And the prices will only rise from here. Very unimpressive yet completely expected. I already feel like we were better off before government-controlled weed.

Omg,this by far the worst prices I have ever seen, even the SQDC is cheaper for the exact same product from the same LP in Quebec. The black market isn't going anywhere anytime soon if you charging $12-16/gram

really bad prices! really expensive! compared to retailers like WeedMaps there is no competition! Why pay $17.50 a gram, for some high quality bud, when WeedMaps offers the SAME Cannabis for $3.57 a gram! for $80 I got 28 grams! on OCS, 28 grams is easily over $400!! I'm never going to buy from OCS again! horrible experience! terrible prices! disgusting customer service! how disgraceful to the industry!

Quality very poor. The buds were totally dried out and turned to dust. All other reviews note the same poor quality, lack of moisture content, dried out buds. I tried several strains. All the same issue. Way to much packaging; I ordered only 7 grams and the box was huge. And the type of plastic container packaging is not helping with moisture content issue noted above. Lack of quality will drive people to black market and I will never purchase via this method again. This system will never work if black market continues provides a proper quality product at lower prices. Perhaps the upcoming quasi privatization and licensing of storefronts will improve quality of what can be bought legally.

After giving it the benefit of the doubt, it turns out this place is just as bad as all my friends were describing. I didn't even get my full amount. 2.5 g off and nothing was done about it. Never buying from here again. Terrible descriptions and no pictures either. Prices aren't worth it

Have been smoking for over 20 years. I assure you the quality of weed produced by the LP’s is way beyond anything you can find on the street. It might need better packaging but dry weed only means the water has evaporated. Easily fixed by adding a humidifier pack. The high and consistency of my fav brands is unbelievable. If you smoke legal strains and don’t get high you’re probably addicted to the rat poison laced to 80% of street weed. I for one would rather be told the truth then be given a random untruthful 30% thc sign. Prices are not good compared to the rest of Canada, still there are $5 strains which are better than any street weed worldwide. Retail stores are shit. Charging money over the ocs prices. The retail system is flawed. OCS brick and mortar stores would have been amazing.

I ordered at 12:19 am on October 17th, my order was in the low 6000. Delivery was supposed to be 1-3 business days. It has now been 8 business days and my order has still not even shipped. Turns out the OCS has decided to not ship or even to prepare orders in sequential order. It’s sickening to see people who placed their orders days after I did, receive their orders. I’ve called and emailed repeatedly and each representative had given me different excuses. The first rep said it would be shipped that day. The next one said that my order hadn’t even been picked from the shelves yet. The next two had the gall to ask me if I was sure I hadn’t received it yet. Anytime I wanted to escalate to a supervisor they said that it would be at least an hour wait or more. It’s now been three days and my email still hasn’t been responded to. My last call yesterday was a request to cancel my order since they said it still hadn’t been shipped. They said that they cannot cancel it and I’d have to refuse delivery. When I asked them how long it would take to reverse the charge once I refused it, the agent said it could take up to a full month. I’m not even going to start talking about how the THC/CBD levels change one day to the next on the website or that the levels printed on product labels don’t match what was shown on the website at the time of order. I am embarrassed to be an Ontarian and be the laughingstock of the rest of Canada. The OCS says it’s committed to Ontarians but the only person who I feel any actual commitment from is my local dealer.

There is nothing good to say about the OCS. Forcing me to give 1 star feels like giving too much credit. I placed an order on the FIRST day and I'm still waiting for it just about 5 weeks later. Nobody knows where it is, yet they won't provide a refund until it's been delivered. So I don't have my order or money and I'm in limbo indefinitely. On top of that, customer service is terrible. Days between replies, a phone line that doesn't accept phone calls, questions unanswered. I asked for a manager to contact me and waited almost a week.I got no answers, but when I mentioned the consumer protection act, I was told she wasn't exactly sure what that was. Well done OCS, It's like you tried to do the worst job possible.

Just used the OCS for the first time. Weed came reaaaal dry. Disappointing.

Nice staff,but the Cannabis is low quality for premium prices. I’ve smoked illegal cannabis it is better illegal cannabis is awesome I want good legal cannabis the I have been a long time illegal cannabis smoker. ima buy illegal cannabis. legal cannabis stores thc is low. The buds is dry and I bought Cannabis pre roll and 7.0 fantasy island. I also bought kosher kush 7.5 I bought illegal cannabis for five dollars, it was Mango, blueberry kush not sure if it was blueberry, It was better. the flavor was fruit and I didn’t like the fruit flavors the price was ok I want my original cannabis, kush flavors. Fruit and other tastes it didn’t even taste like Cannabis the smoke and taste was different it was more like a cigar, cigarette fruit flavor and other tastes it used to be 7.5 grams now it’s 7.0 grams, the Cannabis that was under 5 dollars a gram is better I think but I never bought that because I always wanted good cannabis. If the Cannabis is low thc, quality expired I think dry is not sticky and most importantly I want it to taste, smell and have smoke like Cannabis I would pay 15 dollars a gram for amazing Cannabis I shouldn’t have to buy my cannabis illegally because your Cannabis should be a dollar a gram I try different cannabis 7.0 when it was 7.5 grams before Is it going to be 6.5 the next time if others buy from the legal stores Me and others are getting ripped off. The low amount for the higher price for low quality you should sell amazing cannabis I don’t recommend to buy legally. A guy said they are trying it is garbage it is not cheap I wanted my a refund after smoking a gram. Tried buying different cannabis I want amazing cannabis for the same prices. can you sell amazing cannabis for the same price thank you?

My first time ordering and it was quick and easy, I ordered Thursday night before Good Friday and got my delivery Tuesday at noon. The rockstar kush buds are a little dry but it smokes really nice and so does the sour diesel . I am overall pleased with quality

horrible weed - dry like the sahara. this is the worst weed i've ever had in 20+ years of consuming