Ontario Cannabis Store

i swear some reviewers work for this company this place still sucks, and yes their was a lot fixed dry bud can also be fix, but you know what can't be fix ? all the buds priced under 11$ suck smell like nothing or just smell weird. the good stuff is overprice there is no middle grown when they have fair prices and skunk bud than they can get a 5 star review , at this point most of us are just waiting for April 1 so storefronts can take over. the other online dispensaries are way better than this have better bud and better prices

Terrible customer service. Phone lines don't pick up most of the time.. when they do, you may hear the answering message as "Dave set the building on fire". Orders being cancelled left right and centre without emails or notice. People having half orders sent and cannabis weighing in less than it is labeled or purchased for. THC and CBD content discrepancies (website lists much higher than what people are receiving). Packaging is absurd - 16 boxes for half an ounce of cannabis.. some packaged 1g to 1 6"x6"x6" box. People with order numbers in the 100,000's are having their parcels delivered when the ones who ordered in the first half hour or so of the site going live (myself included) are still waiting to hear ANYTHING at all. No Contingency plan when the postal strike hit.. when we were promised a contingency plan. Receipt states 1-3 day delivery, its been 7 business days. I've emailed 3 times now and have heard nothing. This has been, undoubtably, the worst internet purchase/ experience I've ever had.

Very low quality product that’s very dry. Ordered 3.5 grams but only weighed up to 3.1 grams. It costed me $50 for 3.5 where I can get an once of AAAA bud for $120 from the black market. From what I hear the product from the stores is the same dry, low quality bud from the online site. Don’t waste your time

Ok I’m going to agree with most. I can’t believe they called regular run of the mill M39 some fancy dream name. The buds are so small and over dry. They clearly didn’t switch to only water for the last 2 weeks of growth because the bud smells and tastes like fertilizer, super harsh on the throat. I was giving OCS the benefit of the doubt to give it a whirl and I am sorely disappointed. Not to mentioned I payed 3 times street value to receive this garbage in an oversized jar, but I can guarantee it will never happen again. This experience only solidifies my believe that conglomerates ruin everything they touch. This légalisation went from something amazing I never thought I’d see in my lifetime to wishing they had never legalized it and completely butcher a good thing.

An embarrassment to the Cannabis community okay you can close down now thanks

quality of cannabis is terrible. Dry, crumbled without the use of a grinder. Terps are faint, smells like hay. More than double the price than normal. Will not order from OCS again.

How badly can a government bungle a for sure winner? Look no further than the OCS. The greed in pricing is evident. Why are the police having to keep resources out in Hamilton, Brantford, etc. to continually shut down illegal shops? Because this site is just that bad. Way overpriced for dried out marijuana dust. Anyone, (including Leafly) should be ashamed to be involved with the industry currently. Shame on you all.

Crappy weed, crappy prices, crappy delivery speeds. No wonder everyone still purchases from 'dispensaries' because their weed actually gets us high lol.

Horrible !! There is not a strain among what they have worth a dime of your hard earned money... dry dusty weed ...stay very clear of the white widows... This place is supposed to deter us from going to the black market, instead it has me running to their waiting arms

like so many others already said the customer service sucks. Canada post one day comes to your door the next they decide to just leave a notice your delivery depends on their mood they have some good bud but others make you straight up sick, prices are always changing, all buds have great effects but most smell weird and the real good stuff has mark ups of up to 1000% what type of foolishness ? just check someone else if you love your self, hulk out..

Poor service...Days after my 2nd order, customer service has no clue where my order is. Terrible quality on 1st order. Will never buy from them again. They told me they will refund 5 dollars shipping fee because of the mess they created and they never refunded that money. Useless online store and they dont know what they are doing. Unfortunatelly there is no 0 star or minus start and I had to select 1, if there was any option for less than 1 star I would have selected that option. Terrible tertible terrible

LOL someone said they never got the 5$ for the October 17 orders, NO ONE DID!!. also when you buy 7g you get a bigger discount then if you were to buy 7g in 2 separate 3.5g quantities WHY can't the system be better, and ya the thc is higher on 3.5g but 3.5g or 7g they both come from the same plant.. just learn to grow your own. and if you need to see these guys than BOY PRAY YOUR NOT Disappointed at the end!!!

Terrible. Black market is much better.

Fast and hassle-free delivery. Bud might be a little drier than others but just vape it and it won’t be a problem. Everyone with these 1-star reviews needs a reality check. We are literally mail-ordering weed from our government. Nothing is bad about this.

Yes I've reviewed this place before but I am doing this once again because I've noted that my last OCS review received a few down votes and I suspect that's because I chose to defended OCS (up to a point). Let's get straight to the main problem that was ongoing when I submitted my first review, has OCS fixed their fulfillment and delivery issues? Well yes, they actually have. After my first experience, when I ended up waiting 3 weeks for my order to get fulfilled every order I've placed since has been fulfilled and delivered within 1-2 business days. Onto another point that I think was contentious, what about quality? First I should reiterate that OCS really can't control quality as that is more a matter of the grower/producer. For example when it was reported that Redecan's version of the BEC strain might have mold issues it was they who issued the recall, but OCS did immediately put up a notice on their site to inform people about the recall while taking it's listing for the product down. So let's instead look at what OCS can control. 1) Variety, and 2) communication about an order. Variety/selection has improved somewhat since my first order but deals that are truly competitive with the black market are still scarce. That said, there is still a shortage of legal cannabis and that's probably why. Communication is still a bit wonky. On a couple of orders I got the expected notices about the purchase and billing, but on a couple of others my order just showed up without warning, so they still have work to do there. To finish this off I'll say that I do understand that OCS being the only legal source for cannabis is not ideal, but more options will be coming soon but until then OCS getting their act together so do not hesitate to try them *or give them another shot).

Trash ass weed. I almost put it in my cup noodles... cuz I almost thought it was dehydrated veggies. Never shopping here again

The absolute worst customer service. I emailed about my order and was told it was waiting for Canada Post to pick it up. That was an out right lied as if you went to my order page it still said they were putting my order together, no Canada Post tracking number was associated with my order and I never received an email telling me it is ready to ship. I will buy from my regular sources out of province until private stores are up and running. Screw giving Doug Ford any more of my cash. It's because of him we don't have open brick and mortar stores right now in Ontario.

dried over-priced garbage across the board..

I ordered on October 17th, two hours after they opened. Today is now October 25th and I’ve yet to receive any shipping notifications or any change in my order status. I was thinking about placing a 2nd order, but all of their cheapest strains are out of stock and the new ones being added are all fairly expensive. Almost all of the accessories are also sold out (you’d think they’d at least have enough ACCESSORIES, but I guess they can’t even manage that properly). This is probably the worst online shopping experience I’ve ever had. I don’t often leave reviews, but this place definitely deserved one; for all the wrong reasons, of course.

Ordered on Oct 17, credit card charged on Oct 23, no delivery or updates from the vendor as of Oct 26. No response to my email requesting order status. I've waited 59 years to try cannabis so I can easily wait a little longer, but OCS customer service is terrible.

both worse and most expensive weed I have ever purchased

I purchase a $160 Otto Grinder from the OCS.ca website. When it stopped working, I sent them an email on how to exchange the product and the response was not our problem contact the manufacturer.

A long time user for 40 years I've smoked everything under the sun. I ordered the 2 strongest THC strains listed, Meridan, and Sunset shortly after midnight on the 17th, around the 12,000th order. Arrived on the 22nd, not bad. First thing noticed is how dry they are. When broken or cut they turn to dust. According to packaging they were packaged in Sept 2018. THC levels for both were listed on the website at 17/18-28%. The packaging that arrived on the Meridian said 18.1%, and the Sunset 19%, both on the lowest end. First, the Meridian: Horrible taste and smoke. Harsh, raunchy and nasty, burning the nose, no freshness, absolutely no sweetness contrary to the website's description, same goes for the 'fresh' (un-burnt) bud smell, just not as dramatic. Sufficiently potent but at what cost to take in? Yuk! Way overpriced by a minimum of 75%. The Sunset was not much different, although perhaps not quite as bad but still sorely lacking in fragrance, freshness et al at the cost of harshness. Nothing 'hashy' feeling about these two. More like a house fire than a heady fragrant herbal fire. Needless to say this was a one off experiment with conclusions in spades that bears no need of repetition. I was curious how high the bar was, now I know.

The parcel had to be picked up in person with photo I.D., signed for, and mail clerk wrote down my birth date as well, saying how weird that all this was necessary and apologizing. The buds came in ridiculously elaborate child safe packaging, were overpriced and so dry they crumbled to dust between my fingers. At this point I don't care about the weed, I will not be back for more.