Ontario Cannabis Store

Placed my first order at 12:15am October 17. I received my confirmation email and that is the last I have heard from OCS. I have sent emails..no response. Have been trying to contact them by phone. You are placed on hold AND you either get disconnected or your hold call NEVER gets answered. I would not be this mad IF you could get in touch with someone and see what the hell is happening. Someone must be held accountable for this disaster!! The Ontario government has totally messed this up. They have had ages to get this straight and all in order before Oct 17. Typical government mismanagement, yet again!! I use cannabis medically for severe osteoarthritis. I have maybe 1 week left of my old supply. OTC medicines don't work and I can't use opiates. Thank you OCS for putting me in this situation!!

I tried. I really tried. Fool me once..

Dust weed. Extremely dry and poor quality. Low THC content when content and description says "High THC". Can't wait for brick and mortar stores.

Prices in the $7.50-$8.50/gram were nice to see and should be where they are all priced at. Especially the 'organic' LIIV brand for $7.50 price. However, a majority of companies who do not even have organic product are way out to lunch on their prices which will just support the black market. 'CORPORATE GREED' at it's finest yet again. Their product probably, and hopefully, will not sell. People will just go back to the black market and another GREED flop run by the Government.

A bare bones website but it works, selection varies but is usually decent haven’t had any issues with shipping or quality.

First and last time.

What a waste of time. Clearly OCB has absolutely no idea what to do or how to run a business. The "we're a new business" excuse ain't going to work this time. There's about 40 different legal providers across Canada and some how there's a shortage? Weren't you guys prepared for this? I don't even consider the street dealers black market after this experience. SD always come through

Don't use the OCS. Just don't.

So, I've never been really big into the stoner culture or anything. I just kind of went to friends houses and smoked up until i got to college. Once that happened, I used it every now and then, and mostly to get me to sleep, So once weed got legalized in canada, I decided to check out the OCS store. Off the bat, the store was very pleasing. It was very adult, and seemed to be quite professional. The product selection was a bit underwhelming. The first thing I wanted to do was buy some pineapple express, and watch pineapple express, yet they only had 50 strains, and even then two of them were the same. But, I will say, I've ordered about 12 strains, and all of them were very nice, and honestly, worth the price. Now, for the shipping. I haven't had too many problems, my first order took a week to get to me, but that was at the start, I can understand the delay, But I cannot fathom how some of my friends who ordered at 12:01 on october 17th, still haven't gotten their order. I can't believe that a government officiated business can keep so many people in the dark, with only a "we're really busy here, please be patient" email that we all got. I still think it's a bit negligent that there are so many people kept in the dark, but I think that in due time, the service will improve, and we'll be left with something pleasant.

Dry low quality harsh weed what else is there to say... Never again OCS

9 days no shipping. Order 9 mins after it opened. They keep tossing out lies daily. Terrible terrible place.

They were dry as hell!!!!! Way overpriced. Trash product.

Strain selection is limited prices are high and customer service is horrible. I will not make a purchase from them again until forced to. And don't expect to receive your weed in a timely fashion as I ordered at 530 on legalization day and have not received my order or a email saying it's even been shipped

It took 15 days to actually get my order.(ordered on the 18th, finally received on the 1st) The cost is what will likely prevent me from ordering again. They cant possibly think people will be able to order from here on the regular. Its way too expensive. $56.50 for an HQ? Insane. The quality is very good, but I can also get similar quality for considerably less from a dispensary.

Is the OCS still in business? Surprising.

As this is the only legal option in Ontario, Canada at the moment, I don't want to rate this too low but I do agree with all the negative reviews. ocs.ca really needs to up their game. The filtering on the search does not work well and loses it's settings the moment you come click back from a product details. I mean, really? Having to re-enter filter details every time seems like a major bug to me. I do like the fact that the site is plain, without excess clutter on the page. I do wish they would have a profile option for turning off the "Need advice?" banners that come up in the middle of search results.

Still waiting on my day one order. Now 14 days out. I received a smaller one I ordered much later, but it still took over a week to get to me. Abysmal customer service, they just dont care. Quality is ok, the buds I got weren't the best quality though.

This will be my one and only time making a purchase from the ocs website. I placed an order on the 18th, only to find out on the 24th that the charge is no longer showing on my credit card statement. I called on the 23rd to inquire about the status of my order. After spending an hour on hold without getting through, I had sent an e-mail which I have yet to get a response back from. I have no idea why my order was cancelled or what they are going to do to fix the issue because I can’t get through to actually speak with someone. Absolutely disappointed with how my first time shopping experience went with this website.

Huge letdown. It took 7 days to get here, and was nowhere close to the quality that most are used to. Way overpriced, and wayyyy to dry. To top it off they're using it to prop up Canada Post with absolutely ludicrous shipping fees. Worst customer service I've ever experienced in my life. Good work Ontario....

Placed an order they charged my card and 7 days later my card was refunded. No notification, no explanation and no reasons given. Only government would be this bad at business.

I tried to place an odder the day it opened and my odders would not go through. so I said f-it a week later I finally was able to place an odder but I learned from the first time and placed anther odder from somewhere else which arrived a day before and was placed two days after oddering from the ocs. SO POOR delivery service plus the fact that you have to pay five bucks for any odder no matter the amount its kinda bs considering the price are kinda already high. The site is also a joke to navigate however its getting better. its new service and there are going to be kinks however if they cant fix the problems soon I could see me looking else where, even if the weed is not to bad if im honest just abit dry and stale which I again is not exceptible yet considering the circumstances understandable. IF WE are real here OCS WEED IS WAY BETTER then some of these bootleg store fronts but is on par with most online places.

A absolute disaster is the best way to describe this company. After ordering over a week ago I have yet to receive any notifications in regards to shipment or delays. Moreover, I have never received such terrible customer service in my life. OCS has proven its incapable to supply demand. Heads up OCS demand doesn’t diminish. It’s sad to see what a failure legalization in Ontario has become. Good luck OCS.

I have used the OCS about 10 times since the site went live. Other than my first order (that took a month), the rest have arrived in 3 days or less, most of the time the next day. I think they have done a great job of keeping a steady supply with huge variety. I am a medical patient and I can't always get what I want through my L.P. OCS has been there to supplement when needed. Especially with low THC high CBD products. Variety is great, prices (for the most part) are very good, and the website layout is easy to navigate. Great work, especially considering it has only been 5 months since we went legal with recreational.

I went back to my old dealer