I’m a mature international walk-in customer of the Imperial Centre SpiritLeaf outlet. There is significant competition in this business with great locations everywhere now and small differences in product quality, selection and pricing. As a seasoned businessman I can confidently say it’s your Human Resources and the experience they create for customers that can make the real difference in customer satisfaction and retention. While all my staff interactions have been great, of particular note and mention must be made of Robert Jaicarran who has routinely made it a pleasure returning to do business !!! Keep it up Robert, you are a treasure to your organization and owners.
Great shop with a broad selection. I like that they also have accessories available. Good service. Well informed and they listen.
The interior is lovely and the staff was incredibly friendly and knowledgeable. It was fun to just nerd out about the industry and strains with the employee. The menu was really concise and high quality. I would for sure recommend this dispensary to anyone in Ajax.
I was refunded over last transaction, great customer service. Please delete the one star review below.
I’ve become quite a regular here during the pandemic. I visited the store before lockdown for the first time. Staff is very friendly. I’ve been placing my orders online, and then would do pick up in store. So far orders have been ready in 10mins. Since the lockdown I still do online and pick up curbside. I have also just shown up at the door (curbside) and placed an order and within minutes had it. The store is very clean.
I was able to be there from the opening day. This store has an authentic look as the brand's image. The salesmen are nice. One thing to note, they sell the cheapest cookies than any other dispensary. I tried to find cheaper but no! So I was able to buy a pack of Gary Payton for $53 the day before. I was given last summer's batch. I went to Cookies today and they are selling the last batch of December with -20% discount. So good price, good look, good quality. Anyway, only good things about this store !
Have been buying weed and vapes here dozens of times and always great customer service, great buds and freindly staff. This starff are great, the ridiculous one star review should be removed, sounds like it came from an unstable customer or a one off with a staff memeber that isnt there anymore, i dont know, all i know is if you want great smoke and freindly staff check them out.
Very cool vibes, clean store, friendly staff and great weed!
Best customer service out of all the stores west of the DVP!
Gorgeous place ... super friendly and knowledgable staff. Highly recommended
This place has everything you need and the prices are just dang great.I don’t have to go anywhere else. The vibes always very welcoming, love the art and music and the staff are ALWAYS so friendly. All in all just a wonderful experience. Paula helped me out today- Thanks for all your help:)I will keep coming back:)
I started shopping here during lockdown because of their prices, stock, and it was a nice "COVID" walk from my condo. Curbside hand off was always friendly and fast, but its hard to kow for sure what service will be like when you are back in store. I shopped inside for the first time this week WOW - you have to see this place. The bud tenders are super cool and so friendly. I got some coupons for my room mate and I to come back. I am blown away by how nice everyone there is.
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