Initially had some issue with a defective device that I could not get a refund. The manager reached out and did everything he could to make it right. Thankful for Phelan’s support in the matter. They have a good variety of products and nice staff.
What I really liked about Tokyo smoke is that everyone is so friendly and kind! The employees really know what they’re doing and have always recommended me their best stuff!!
My Favourite Dispensary! The staff is friendly and knowledgeable, and the atmosphere is always warm and welcoming! I highly recommend it!
Friendly and helpful team ready to assist with any question that newbies like myself may have.
Absolutely A1 service!! Love all the staff, they’re amazing! I will not go anywhere else, they go above and beyond. Super knowledgeable, always friendly and welcoming. Just like home
My wife’s go to, and now that I’m smoking and taking cbd, it’s my go to as well. Staff are great and so kind to deal with.
The staff are honestly great, I never feel rushed and I’ve gotten great recommendations about 90% of the time! Only thing I’ve started to notice is Tokyo Smoke has some of the market’s highest prices on a lot of their products. It’s a shame, since they’ve got a great selection and staff.
Amazing and Friendly Staff always help you find what your looking for and if not they always recommend very good quality products!
What a cool dispensary in a cool mall! They’ve got a great selection, knowledgeable and very friendly employees, great prices and easy parking. Definitely shopping with my mates and family here again!
This is hands down my favourite dispensary in all of Ottawa. My reasons are as follows: 1) the staff are true experts and not 19 year-olds. 2) Little touches like the fact that the menu is written out on giant blackboards ( I hate the scrolling screens that All other dispensaries) make it a pleasant experience and I never feel rushed when I go there. 3) They have the best prices.
Best dispensary in Ottawa. The staff is super friendly and know their products well. They hold a vast variety of goods. Would recommend it to anyone looking to improve their cannabis experiences.
Super chill and friendly vibes in the store. The employees were polite and helpful. As a small independent store I would certainly dedicate my patronage to this dispensary.
Nice staff. Knowledgeable and easy to talk to. Displays are easy to follow.
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