Love the store, Very bright, clean. And the gents behind the counter where amazing! Very knowledgeable, and where very honest about products! Will recommend this store to many!! Best experience!! Thx guys!
Amazing customer service! This shop knows how to listen to your needs and recommend products within your budget. They're located in an easy to access neighborhood. The customer service is outstanding, I'll be sure to return to Zen Cannabis - thanks to the team for all their help with selecting products for my needs!
It was my first visit to the store to pickup an online order (which was ordered earlier and was ready promptly for pickup), and I got to meet the owner (I believe) who gave me a tour. We had a chat and she recommended a few products to me. They were excellent. The atmosphere is pretty chill and there's a neat display of different cannabis flower in these orbs that have a magnifying glass and holes for smells to come through. It was a pretty cool setup. I'll try to shop here more if I can. Check them out!
Super clean store. Nicest display of products I have seen anywhere in town. The staff really know their stuff and the atmosphere is very warm, friendly and inviting.
Easily the best dispensary I’ve ever been too! Tom and Bre are knowledgeable, friendly and incredibly professional. They know their products very well, offering new shipments weekly, and always looking to get the best product in your hands. The store is clean, welcoming and extremely organized. It also has two esteemed K9 bud tenders that will be sure to make you forget why you came; between the licks and bouts for your attention. PLEASE don’t let them scare you as they’re beyond friendly!! I’ve tried countless dispensaries in Waterloo and I won’t go to any other than Uptown. From the minute you step foot through the door you’ll notice the Uptown difference. #uptownwaterloo
Just returned from this amazing place! The staff made me feel welcome the moment I walked in the door. They helped me find a few options and I left with a happy bag of goodness!!
Checked this place out today as it's one of the newer dispensaries in the area and I was greeted by Celeste, the Manager. She took the time to find out exactly what I was looking for and helped guide me to a strain match while educating me about terpenes. I had no idea they played such a huge role! The prices are competitive and they also have a loyalty program (Bongos Points - How could you not sign up with a name as fun as that?!). Thank you for the help today Celeste and I'll definitely be coming back!!!
Amazing with customers always friendly. Gotta say Taylor she’s great always leaving with a smile
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