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What I really liked about Tokyo smoke is that everyone is so friendly and kind! The employees really know what they’re doing and have always recommended me their best stuff!!

Initially had some issue with a defective device that I could not get a refund. The manager reached out and did everything he could to make it right. Thankful for Phelan’s support in the matter. They have a good variety of products and nice staff.

Absolutely A1 service!! Love all the staff, they’re amazing! I will not go anywhere else, they go above and beyond. Super knowledgeable, always friendly and welcoming. Just like home

The staff are honestly great, I never feel rushed and I’ve gotten great recommendations about 90% of the time! Only thing I’ve started to notice is Tokyo Smoke has some of the market’s highest prices on a lot of their products. It’s a shame, since they’ve got a great selection and staff.

This is hands down my favourite dispensary in all of Ottawa. My reasons are as follows: 1) the staff are true experts and not 19 year-olds. 2) Little touches like the fact that the menu is written out on giant blackboards ( I hate the scrolling screens that All other dispensaries) make it a pleasant experience and I never feel rushed when I go there. 3) They have the best prices.

Super chill and friendly vibes in the store. The employees were polite and helpful. As a small independent store I would certainly dedicate my patronage to this dispensary.

Staff are always smiling, always helpful, best place I’ve found in pembroke, best line of meds you could ask for, at other places I ask for a certain type, and they don’t have it, but this place I ask for the same, and they have it…plus did I mention the staff, are so wonderful..

I got right to the point and asked for the best indica in the store. The dude asked me if I also liked hybrids which was a great question and yes, I do indeed like some hybrids. He recommended one and told me that he felt it was the best product he had to offer me. He told me I would very much like it. I have to say, I was a bit skeptical as it takes some really good weed to satisfy me but wow! Definitely pricey with the damn tax on top of the already high price, but at least the quality is actually there. I am high as XXXX! I will be purchasing all of my weed from there now. I do hate the prices the govt has decided on and I do not think they will eliminate the black market this way as was supposed to be the intention, but I will allow myself to be price gouged as long as the smoke is always as good as what I bought tonight. Very very happy and fortunately I have lots of cookies, licorice and chocolate for the night, whoohooo!!

Victor and the other bud tender were awesome tonight very helpful and good sellers! Great product selection a friendly staff

great staff,very friendly. very good prices and a lot of options.

Simply the best! So much selection. The staff is incredible. The county has needed a place like this for a long long time!! Classy yet comfortable and very welcoming ...

Checked this place out today as it's one of the newer dispensaries in the area and I was greeted by Celeste, the Manager. She took the time to find out exactly what I was looking for and helped guide me to a strain match while educating me about terpenes. I had no idea they played such a huge role! The prices are competitive and they also have a loyalty program (Bongos Points - How could you not sign up with a name as fun as that?!). Thank you for the help today Celeste and I'll definitely be coming back!!!

Super clean store. Nicest display of products I have seen anywhere in town. The staff really know their stuff and the atmosphere is very warm, friendly and inviting.

Staff was friendly and helpful. Process was efficient. Staff were knowledgeable about the products, and offered great insights and advice. A friend recommended this place to me and I’ll definitely be doing the same.

Very welcoming atmosphere. Excellent products with the biggest selection I've ever seen. Something for everyone. Definitely recommend checking this store out