Initially had some issue with a defective device that I could not get a refund. The manager reached out and did everything he could to make it right. Thankful for Phelan’s support in the matter. They have a good variety of products and nice staff.
What I really liked about Tokyo smoke is that everyone is so friendly and kind! The employees really know what they’re doing and have always recommended me their best stuff!!
I visited it for the first time last week and I was quite impressed. You're greeted by the friendliest security guard ever. Then a budtender greets you and presents you the menu. Unfortunately you cannot smell or feel any samples, as per Quebec law. Very knowledgeable staff. Digital screens inform you of stock, quantities and sizes available. Great atmosphere. Fast service. Very professional and modern.
This is my favorite cannabis store go to for when my online pharmacy is out of my favorite medicinal buds. The staff is super knowledgeable, payient and always friendly. The atmosphere always have a good vibe and the Manager goes above and beyond to answer questions and make me feel like a valued customer.
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